Hello,
I'm experiencing a problem with Battlefield 4 and my laptop turns off without warning after about 5 - 10 minutes of game time. I found that I can play the game with no power brick plugged in and running directly from the battery. Obviously the battery won't last more than one game. I tried plugging the power brick back into the laptop part way through a round and within 10 minutes the laptop goes dead without warning. I ordered a new power brick and just tried it out and I experienced the same problem. Note, this only happens with Battlefield but I don't play any other games.
Now, I've done some research on this and have found that people were having issues with PSUs on their PCs and replacing them fixed that. This being a laptop, I don't have that option. I've tried various other fixes. Things like changing settings in Origin, running game on all low settings, monitoring heat, added a user config file to the BF4 folder, even pulled the memory and re-seated it (memory is new within a year).. Nothing has worked yet.
I've pulled up Event Viewer to see what that give me and this is what has come up every time this has happened.
The General Tab Shows: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Details Tab:
| | | | | [ Name] | Microsoft-Windows-Kernel-Power |
| | | [ Guid] | {331C3B3A-2005-44C2-AC5E-77220C37D6B4} |
|
| | | Keywords | 0x8000000000000002 |
|
| | | | | [ SystemTime] | 2018-05-01T01:05:46.092909900Z |
|
System Specs attached.. It's an Asus Laptop Running Windows 8.1.
I would really appreciate anyone that can give me some help on this..
Thanks a million,
Mike