HIMy prepurchased BF4 Premium has disappeared from my Origin Games list. My purchase is in my order history on 23 Oct and says "completed"; I have paid for the game, too. The game was in "My Games" list but disappeared yesterday and has not returned.I have tried to "reload my games".I live in Korea where the game will be released 29 Oct.Any ideas on what my problem could be?

This happened to me as well, BF4 has dissapeared from origin and I looked at my orders and it showed a refund for some reason for my digital deluxe version.

[Post removed because of bad language - if you think it helps anything to make rants using curse words and ALL CAPS then please do it somewhere else -Carbonic]

i just looked at my order history like you did only it says on mine _refund_ $0.00 ..... BULL**bleep** thats no refund thats stealing also i have the deluxe version so it should be around 76$ with tax not ZERO... why is that ??

For the hell of it i just did another Adviser chat to see if i can get anywhere, turns out that Tomorrow i will get what i paid for, its a known issue etc, and i was Assured that I will have my BF4 pre-order tomorrow.....not sure if that reassures me or not lol

In my view you should immediately contact EA Support under Account/Billing Section.SST

Battlefield 4 disappeared from Origin

38 Replies

thegr8_sid
Rising Traveler
12 years ago
In my view you should immediately contact EA Support under Account/Billing Section.
SST
Anonymous
12 years ago
I guess I ll wait until the 29th and hope that it reappears?
Goasupreme
12 years ago
If you only bought Premium it won't show, if you bought Premium and the base game then premium will show under BF4
Anonymous
12 years ago
This happened to me as well, BF4 has dissapeared from origin and I looked at my orders and it showed a refund for some reason for my digital deluxe version.
Anonymous
12 years ago
Just happend to me, was told that it was refunded, How could this be? i didnt ask for this? and i was told that i have to rebuy the game? UH WHAT?
Anonymous
12 years ago
me too looking for phone number to call
Anonymous
12 years ago
Any one got the phone number
95chevyman
12 years ago
it happened to me to and I been trying to contact ea and the line is just busy
Anonymous
12 years ago
whats the number
Ponlets
12 years ago
i just looked at my order history like you did only it says on mine _refund_ $0.00 ..... BULL**bleep** thats no refund thats stealing also i have the deluxe version so it should be around 76$ with tax not ZERO... why is that ??