Forum Discussion
Same problem. Game freezes with looping sound and no error messages every hour or so on all maps and every few seconds on Siege of Shahghai.
Core i5 2500K
8Gb DDR3 Ram
GeForce GTX 580 Driver version 331.65
Windows 8.1
- 13 years ago
Same issue here, no problems in beta, crashfest in retail version. Drivers are up to date. This is unplayable.
My Rig:
GPU: AMD R290X
Driver: Catalyst 13.11 BetaV7
CPU: Intel(R) Core(TM) i5-4670K
Mobo: Gigatbyte G1.Sniper M5
Memory: 16.00 GB Ram @1600MHz
OS: Windows 8 (with all updates, not updated to 8.1)
Application Error from Windows log:
Log Name: Application
Source: Application Error
Date: 30-10-2013 12:16:45
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Dennis-PC
Description:
Faulting application name: bf4.exe, version: 1.0.0.0, time stamp: 0x526b9042
Faulting module name: bf4.exe, version: 1.0.0.0, time stamp: 0x526b9042
Exception code: 0xc0000005
Fault offset: 0x0000000000ecc36f
Faulting process ID: 0x1608
Faulting application start time: 0x01ced55e7c834a4f
Faulting application path: G:\Origin Games\Battlefield 4\bf4.exe
Faulting module path: G:\Origin Games\Battlefield 4\bf4.exe
Report ID: c25e28d3-4154-11e3-be91-94de80a5503a
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-10-30T11:16:45.000000000Z" />
<EventRecordID>3743</EventRecordID>
<Channel>Application</Channel>
<Computer>Dennis-PC</Computer>
<Security />
</System>
<EventData>
<Data>bf4.exe</Data>
<Data>1.0.0.0</Data>
<Data>526b9042</Data>
<Data>bf4.exe</Data>
<Data>1.0.0.0</Data>
<Data>526b9042</Data>
<Data>c0000005</Data>
<Data>0000000000ecc36f</Data>
<Data>1608</Data>
<Data>01ced55e7c834a4f</Data>
<Data>G:\Origin Games\Battlefield 4\bf4.exe</Data>
<Data>G:\Origin Games\Battlefield 4\bf4.exe</Data>
<Data>c25e28d3-4154-11e3-be91-94de80a5503a</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>DxDiag:
------------------
System Information
------------------
Time of this report: 10/30/2013, 12:44:29
Machine name: DENNIS-PC
Operating System: Windows 8 Pro 64-bit (6.2, Build 9200) (9200.win8_gdr.130531-1504)
Language: Dutch (Regional Setting: Dutch)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: G1.Sniper M5
BIOS: F7
Processor: Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz (4 CPUs), ~3.4GHz
Memory: 16384MB RAM
Available OS Memory: 16272MB RAM
Page File: 2508MB used, 30147MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.02.9200.16384 64bit Unicode------------
DxDiag Notes
------------
Display Tab 1: The file aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)---------------
Display Devices
---------------
Card name: AMD Radeon R9 200 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x67B0)
DAC type: Internal DAC(400MHz)
Device Type: Full Device
Device Key: Enum\PCI\VEN_1002&DEV_67B0&SUBSYS_0B001002&REV_00
Display Memory: 11946 MB
Dedicated Memory: 4066 MB
Shared Memory: 7880 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Dell U2312HM (Digital - DVI)
Monitor Model: DELL U2312HM
Monitor Id: DEL4072
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1247 (English)
Driver Version: 13.250.18.0
DDI Version: 11.1
Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.2
Graphics Preemption: DMA
Compute Preemption: DMA
Driver Attributes: Final Retail
Driver Date/Size: 10/25/2013 17:39:22, 1318040 bytes
WHQL Logo'd: No
WHQL Date Stamp: None
Device Identifier: {D7B71EE2-24F0-11CF-6D77-0A2BBEC2C535}
Vendor ID: 0x1002
Device ID: 0x67B0
SubSys ID: 0x0B001002
Revision ID: 0x0000
Driver Strong Name: oem31.inf:cb0ae414ee350de0:ati2mtag_Hawaii:13.250.18.0😛ci\ven_1002&dev_67b0
Rank Of Driver: 00E02001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeVC1_VLD DXVA2_ModeVC1_IDCT DXVA2_ModeWMV9_IDCT
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{A491560E-FFE4-4202-9B1D-2DCD004EB9E3}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled-------------
Sound Devices
-------------
Description: Speakers (Sound Blaster Recon3Di)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_1102&DEV_0011&SUBSYS_1458A026&REV_1009
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: cthda.sys
Driver Version: 6.00.0101.1016 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 8/20/2013 03:52:08, 1049880 bytes
Other Files:
Driver Provider: CREATIVE
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): NoDescription: SPDIF Uit (Sound Blaster Recon3Di)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_1102&DEV_0011&SUBSYS_1458A026&REV_1009
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: cthda.sys
Driver Version: 6.00.0101.1016 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 8/20/2013 03:52:08, 1049880 bytes
Other Files:
Driver Provider: CREATIVE
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No---------------------
Sound Capture Devices
---------------------
Description: wat men hoort (Sound Blaster Recon3Di)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: cthda.sys
Driver Version: 6.00.0101.1016 (English)
Driver Attributes: Final Retail
Date and Size: 8/20/2013 03:52:08, 1049880 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/aDevice Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/aDevice Name: G500s Laser Gaming Mouse
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC24E
FF Driver: n/aDevice Name: Logitech G710 Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC24D
FF Driver: n/aDevice Name: G500s Laser Gaming Mouse
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC24E
FF Driver: n/aDevice Name: Logitech G710 Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC24D
FF Driver: n/aDevice Name: G500s Laser Gaming Mouse
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC24E
FF Driver: n/aPoll w/ Interrupt: No
-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x8C2D
| Matching Device ID: USB\ROOT_HUB20
| Service: usbhub
| Driver: usbhub.sys, 7/1/2013 02:42:09, 623448 bytes
| Driver: usbd.sys, 7/1/2013 02:42:09, 21848 bytes
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x8008
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: USB\Class_09
| | Service: usbhub
| | Driver: usbhub.sys, 7/1/2013 02:42:09, 623448 bytes
| | Driver: usbd.sys, 7/1/2013 02:42:09, 21848 bytes----------------
Gameport Devices
----------------------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC24E
| Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
| Service: kbdhid
| Driver: kbdhid.sys, 7/26/2012 03:28:49, 29184 bytes
| Driver: kbdclass.sys, 7/26/2012 06:00:52, 48368 bytes
|
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC24D
| Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
| Service: kbdhid
| Driver: kbdhid.sys, 7/26/2012 03:28:49, 29184 bytes
| Driver: kbdclass.sys, 7/26/2012 06:00:52, 48368 bytes
|
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC232
| Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
| Service: kbdhid
| Driver: kbdhid.sys, 7/26/2012 03:28:49, 29184 bytes
| Driver: kbdclass.sys, 7/26/2012 06:00:52, 48368 bytes
|
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC24D
| Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
| Service: kbdhid
| Driver: kbdhid.sys, 7/26/2012 03:28:49, 29184 bytes
| Driver: kbdclass.sys, 7/26/2012 06:00:52, 48368 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC231
| Matching Device ID: HID_DEVICE_SYSTEM_MOUSE
| Service: mouhid
| Driver: mouhid.sys, 3/2/2013 03:15:53, 26112 bytes
| Driver: mouclass.sys, 7/26/2012 06:00:55, 45808 bytes
|
+ Logitech G500s Gaming Mouse
| Vendor/Product ID: 0x046D, 0xC24E
| Matching Device ID: hid\vid_046d&pid_c24e&mi_00
| Lower Filters: LGSHidFilt
| Service: mouhid
| Driver: LGSHidFilt.Sys, 5/30/2013 16:16:40, 64280 bytes
| Driver: mouhid.sys, 3/2/2013 03:15:53, 26112 bytes
| Driver: mouclass.sys, 7/26/2012 06:00:55, 45808 bytes
| Driver: LkmdfCoInst.dll, 5/31/2013 19:19:12, 1843480 bytes------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 62.5 GB
Total Space: 127.6 GB
File System: NTFS
Model: Samsung SSD 840 EVO 250GBDrive: D:
Free Space: 87.0 GB
Total Space: 100.0 GB
File System: NTFS
Model: WDC WD20 EFRX-68AX9N0 USB DeviceDrive: E:
Free Space: 864.4 GB
Total Space: 1007.6 GB
File System: NTFS
Model: WDC WD20 EFRX-68AX9N0 USB DeviceDrive: F:
Free Space: 282.6 GB
Total Space: 300.0 GB
File System: NTFS
Model: WDC WD20 EFRX-68AX9N0 USB DeviceDrive: G:
Free Space: 24.7 GB
Total Space: 110.3 GB
File System: NTFS
Model: Samsung SSD 840 EVO 250GB- 13 years ago
Getting directx error GetDeviceRemovedReason with dxgi_error_device_hung.
Card: EVGA GTX 660 Superclocked Edition
OS: Windows 8.1 64-Bit
Drivers: 331.65