Forum Discussion
First two are Game CTD
The other two are Game Hang with sound loop
Log Name: Application
Source: Application Error
Date: 11/8/2013 2:13:43 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Home-PC
Description:
Faulting application name: bf4.exe, version: 1.0.0.0, time stamp: 0x526b9042
Faulting module name: bf4.exe, version: 1.0.0.0, time stamp: 0x526b9042
Exception code: 0xc0000005
Fault offset: 0x0000000000b4bbd1
Faulting process id: 0xf04
Faulting application start time: 0x01cedcb1d6c674f6
Faulting application path: C:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe
Faulting module path: C:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe
Report Id: e1a87fbb-48a9-11e3-bf1c-002522b43311
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-11-08T19:13:43.000000000Z" />
<EventRecordID>25488</EventRecordID>
<Channel>Application</Channel>
<Computer>xxxxxxxx</Computer>
<Security />
</System>
<EventData>
<Data>bf4.exe</Data>
<Data>1.0.0.0</Data>
<Data>526b9042</Data>
<Data>bf4.exe</Data>
<Data>1.0.0.0</Data>
<Data>526b9042</Data>
<Data>c0000005</Data>
<Data>0000000000b4bbd1</Data>
<Data>f04</Data>
<Data>01cedcb1d6c674f6</Data>
<Data>C:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe</Data>
<Data>C:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe</Data>
<Data>e1a87fbb-48a9-11e3-bf1c-002522b43311</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
Log Name: Application
Source: Windows Error Reporting
Date: 11/8/2013 2:13:46 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: xxxxxxxx
Description:
Fault bucket 138875620, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: bf4.exe
P2: 1.0.0.0
P3: 526b9042
P4: bf4.exe
P5: 1.0.0.0
P6: 526b9042
P7: c0000005
P8: 0000000000b4bbd1
P9:
P10:
Attached files:
C:\Users\xxxxxxx\AppData\Local\Temp\WER427A.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\xxxxxxx\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_bf4.exe_aac5541e9f1cc7362a96f7f69a81b860acfdd_a50bf0fa_15314cea
Analysis symbol:
Rechecking for solution: 0
Report Id: e1a87fbb-48a9-11e3-bf1c-002522b43311
Report Status: 1
Hashed bucket: 5e41249ccc09f81691d50975248ecfa8
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-11-08T19:13:46.000000000Z" />
<EventRecordID>25489</EventRecordID>
<Channel>Application</Channel>
<Computer>Home-PC</Computer>
<Security />
</System>
<EventData>
<Data>138875620</Data>
<Data>4</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>bf4.exe</Data>
<Data>1.0.0.0</Data>
<Data>526b9042</Data>
<Data>bf4.exe</Data>
<Data>1.0.0.0</Data>
<Data>526b9042</Data>
<Data>c0000005</Data>
<Data>0000000000b4bbd1</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
C:\Users\xxxxxxx\AppData\Local\Temp\WER427A.tmp.WERInternalMetadata.xml</Data>
<Data>C:\Users\xxxxxxxx\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_bf4.exe_aac5541e9f1cc7362a96f7f69a81b860acfdd_a50bf0fa_15314cea</Data>
<Data>
</Data>
<Data>0</Data>
<Data>e1a87fbb-48a9-11e3-bf1c-002522b43311</Data>
<Data>1</Data>
<Data>5e41249ccc09f81691d50975248ecfa8</Data>
</EventData>
</Event>
Log Name: Application
Source: Windows Error Reporting
Date: 11/8/2013 2:47:32 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: xxxxxxxxx
Description:
Fault bucket , type 0
Event Name: AppHangB1
Response: Not available
Cab Id: 0
Problem signature:
P1: bf4.exe
P2: 1.0.0.0
P3: 526b9042
P4: 44d2
P5: 67246080
P6:
P7:
P8:
P9:
P10:
Attached files:
C:\Users\xxxxxxxxx\AppData\Local\Temp\WER2825.tmp.version.xml
C:\Users\xxxxxxxxx\AppData\Local\Temp\WER293F.tmp.xml
C:\Users\xxxxxxxxx\AppData\Local\Temp\WER2A6A.tmp.WERInternalMetadata.xml
WERGenerationLog.txt
These files may be available here:
C:\Users\xxxxxxxxx\AppData\Local\Microsoft\Windows\WER\ReportQueue\Critical_bf4.exe_cef2589d9c620faf10963b504aa7aec4571b58_a50bf0fa_cab_12802ae4
Analysis symbol:
Rechecking for solution: 0
Report Id: 98cb6573-48ae-11e3-bf1c-002522b43311
Report Status: 5
Hashed bucket:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-11-08T19:47:32.000000000Z" />
<EventRecordID>25495</EventRecordID>
<Channel>Application</Channel>
<Computer>xxxxxxxxx</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>0</Data>
<Data>AppHangB1</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>bf4.exe</Data>
<Data>1.0.0.0</Data>
<Data>526b9042</Data>
<Data>44d2</Data>
<Data>67246080</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
C:\Users\xxxxxxxx\AppData\Local\Temp\WER2825.tmp.version.xml
C:\Users\xxxxxxxx\AppData\Local\Temp\WER293F.tmp.xml
C:\Users\xxxxxxxx\AppData\Local\Temp\WER2A6A.tmp.WERInternalMetadata.xml
WERGenerationLog.txt</Data>
<Data>C:\Users\xxxxxxxx\AppData\Local\Microsoft\Windows\WER\ReportQueue\Critical_bf4.exe_cef2589d9c620faf10963b504aa7aec4571b58_a50bf0fa_cab_12802ae4</Data>
<Data>
</Data>
<Data>0</Data>
<Data>98cb6573-48ae-11e3-bf1c-002522b43311</Data>
<Data>5</Data>
<Data>
</Data>
</EventData>
</Event>
Log Name: Application
Source: Windows Error Reporting
Date: 11/8/2013 2:47:33 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Home-PC
Description:
Fault bucket -342728246, type 5
Event Name: AppHangB1
Response: Not available
Cab Id: 0
Problem signature:
P1: bf4.exe
P2: 1.0.0.0
P3: 526b9042
P4: 44d2
P5: 67246080
P6:
P7:
P8:
P9:
P10:
Attached files:
C:\Users\xxxxxxxx\AppData\Local\Temp\WER2825.tmp.version.xml
C:\Users\xxxxxxxx\AppData\Local\Temp\WER293F.tmp.xml
C:\Users\xxxxxxxx\AppData\Local\Temp\WER2A6A.tmp.WERInternalMetadata.xml
WERGenerationLog.txt
These files may be available here:
C:\Users\xxxxxxxx\AppData\Local\Microsoft\Windows\WER\ReportArchive\Critical_bf4.exe_cef2589d9c620faf10963b504aa7aec4571b58_a50bf0fa_0424396b
Analysis symbol:
Rechecking for solution: 0
Report Id: 98cb6573-48ae-11e3-bf1c-002522b43311
Report Status: 0
Hashed bucket: 2429679b11cfed3e50268fd01c9bdedc
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-11-08T19:47:33.000000000Z" />
<EventRecordID>25496</EventRecordID>
<Channel>Application</Channel>
<Computer>Home-PC</Computer>
<Security />
</System>
<EventData>
<Data>-342728246</Data>
<Data>5</Data>
<Data>AppHangB1</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>bf4.exe</Data>
<Data>1.0.0.0</Data>
<Data>526b9042</Data>
<Data>44d2</Data>
<Data>67246080</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
C:\Users\xxxxxxx\AppData\Local\Temp\WER2825.tmp.version.xml
C:\Users\xxxxxxx\AppData\Local\Temp\WER293F.tmp.xml
C:\Users\xxxxxxx\AppData\Local\Temp\WER2A6A.tmp.WERInternalMetadata.xml
WERGenerationLog.txt</Data>
<Data>C:\Users\xxxxxxx\AppData\Local\Microsoft\Windows\WER\ReportArchive\Critical_bf4.exe_cef2589d9c620faf10963b504aa7aec4571b58_a50bf0fa_0424396b</Data>
<Data>
</Data>
<Data>0</Data>
<Data>98cb6573-48ae-11e3-bf1c-002522b43311</Data>
<Data>0</Data>
<Data>2429679b11cfed3e50268fd01c9bdedc</Data>
</EventData>
</Event>
And the reports
Version=1
EventType=APPCRASH
EventTime=130284116234468755
ReportType=2
Consent=1
UploadTime=130284116239069923
ReportIdentifier=e1a87fbc-48a9-11e3-bf1c-002522b43311
IntegratorReportIdentifier=e1a87fbb-48a9-11e3-bf1c-002522b43311
NsAppName=bf4.exe
Response.BucketId=5e41249ccc09f81691d50975248ecfa8
Response.BucketTable=4
Response.LegacyBucketId=138875620
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=bf4.exe
Sig[1].Name=Application Version
Sig[1].Value=1.0.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=526b9042
Sig[3].Name=Fault Module Name
Sig[3].Value=bf4.exe
Sig[4].Name=Fault Module Version
Sig[4].Value=1.0.0.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=526b9042
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=0000000000b4bbd1
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.3.9600.2.0.0.256.103
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=9f3e
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=9f3efc6c9bc8a8d1e238d1f0676f3f75
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=9aad
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=9aadd3f1e2e64cfcf691104a349ee42a
UI[2]=C:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe
UI[3]=Battlefield 4™ has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\system32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\system32\KERNELBASE.dll
LoadedModule[4]=C:\Program Files (x86)\Origin Games\Battlefield 4\Core\Activation64.dll
LoadedModule[5]=C:\WINDOWS\system32\WS2_32.dll
LoadedModule[6]=C:\WINDOWS\SYSTEM32\WINHTTP.dll
LoadedModule[7]=C:\WINDOWS\system32\PSAPI.DLL
LoadedModule[8]=C:\WINDOWS\system32\USER32.dll
LoadedModule[9]=C:\WINDOWS\system32\ADVAPI32.dll
LoadedModule[10]=C:\WINDOWS\system32\SHELL32.dll
LoadedModule[11]=C:\WINDOWS\system32\ole32.dll
LoadedModule[12]=C:\WINDOWS\system32\OLEAUT32.dll
LoadedModule[13]=C:\WINDOWS\system32\SHLWAPI.dll
LoadedModule[14]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
LoadedModule[15]=C:\WINDOWS\system32\NSI.dll
LoadedModule[16]=C:\WINDOWS\system32\RPCRT4.dll
LoadedModule[17]=C:\WINDOWS\system32\msvcrt.dll
LoadedModule[18]=C:\WINDOWS\SYSTEM32\combase.dll
LoadedModule[19]=C:\WINDOWS\SYSTEM32\sechost.dll
LoadedModule[20]=C:\WINDOWS\system32\GDI32.dll
LoadedModule[21]=C:\WINDOWS\SYSTEM32\WINNSI.DLL
LoadedModule[22]=C:\WINDOWS\system32\IMM32.DLL
LoadedModule[23]=C:\WINDOWS\system32\MSCTF.dll
LoadedModule[24]=C:\Program Files (x86)\Origin\igo64.dll
LoadedModule[25]=C:\WINDOWS\SYSTEM32\MSVCR100.dll
LoadedModule[26]=C:\WINDOWS\SYSTEM32\ntmarta.dll
LoadedModule[27]=C:\WINDOWS\SYSTEM32\WINMM.dll
LoadedModule[28]=C:\WINDOWS\SYSTEM32\WINMMBASE.dll
LoadedModule[29]=C:\WINDOWS\SYSTEM32\cfgmgr32.dll
LoadedModule[30]=C:\WINDOWS\SYSTEM32\DEVOBJ.dll
LoadedModule[31]=C:\WINDOWS\SYSTEM32\urlmon.dll
LoadedModule[32]=C:\WINDOWS\SYSTEM32\iertutil.dll
LoadedModule[33]=C:\WINDOWS\SYSTEM32\WININET.dll
LoadedModule[34]=C:\WINDOWS\SYSTEM32\WTSAPI32.dll
LoadedModule[35]=C:\WINDOWS\SYSTEM32\MSVCP110.dll
LoadedModule[36]=C:\WINDOWS\SYSTEM32\MSVCR110.dll
LoadedModule[37]=C:\WINDOWS\SYSTEM32\bcrypt.dll
LoadedModule[38]=C:\WINDOWS\SYSTEM32\DINPUT8.dll
LoadedModule[39]=C:\WINDOWS\SYSTEM32\dwmapi.dll
LoadedModule[40]=C:\WINDOWS\SYSTEM32\dxgi.dll
LoadedModule[41]=C:\WINDOWS\SYSTEM32\d3d11.dll
LoadedModule[42]=C:\WINDOWS\SYSTEM32\DSOUND.dll
LoadedModule[43]=C:\WINDOWS\SYSTEM32\POWRPROF.dll
LoadedModule[44]=C:\WINDOWS\SYSTEM32\XINPUT9_1_0.dll
LoadedModule[45]=C:\WINDOWS\SYSTEM32\dbghelp.dll
LoadedModule[46]=C:\WINDOWS\SYSTEM32\WSOCK32.dll
LoadedModule[47]=C:\WINDOWS\SYSTEM32\USP10.dll
LoadedModule[48]=C:\WINDOWS\system32\bcryptprimitives.dll
LoadedModule[49]=C:\WINDOWS\system32\uxtheme.dll
LoadedModule[50]=C:\WINDOWS\SYSTEM32\shcore.dll
LoadedModule[51]=C:\WINDOWS\system32\nvspcap64.dll
LoadedModule[52]=C:\WINDOWS\SYSTEM32\nvapi64.dll
LoadedModule[53]=C:\WINDOWS\system32\SETUPAPI.dll
LoadedModule[54]=C:\WINDOWS\SYSTEM32\VERSION.dll
LoadedModule[55]=C:\Program Files (x86)\Origin Games\Battlefield 4\Engine.BuildInfo_Win64_retail.dll
LoadedModule[56]=C:\WINDOWS\SYSTEM32\profapi.dll
LoadedModule[57]=C:\WINDOWS\SYSTEM32\WINSTA.dll
LoadedModule[58]=C:\WINDOWS\SYSTEM32\HID.DLL
LoadedModule[59]=C:\WINDOWS\system32\WINTRUST.dll
LoadedModule[60]=C:\WINDOWS\system32\CRYPT32.dll
LoadedModule[61]=C:\WINDOWS\system32\MSASN1.dll
LoadedModule[62]=C:\WINDOWS\SYSTEM32\kernel.appcore.dll
LoadedModule[63]=C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
LoadedModule[64]=C:\WINDOWS\SYSTEM32\clbcatq.dll
LoadedModule[65]=C:\WINDOWS\SYSTEM32\CRYPTSP.dll
LoadedModule[66]=C:\WINDOWS\system32\rsaenh.dll
LoadedModule[67]=C:\WINDOWS\SYSTEM32\nvwgf2umx.dll
LoadedModule[68]=C:\WINDOWS\system32\mswsock.dll
LoadedModule[69]=C:\WINDOWS\SYSTEM32\SspiCli.dll
LoadedModule[70]=C:\WINDOWS\SYSTEM32\USERENV.dll
LoadedModule[71]=C:\WINDOWS\System32\MMDevApi.dll
LoadedModule[72]=C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
LoadedModule[73]=C:\WINDOWS\SYSTEM32\avrt.dll
LoadedModule[74]=C:\WINDOWS\SYSTEM32\wdmaud.drv
LoadedModule[75]=C:\WINDOWS\SYSTEM32\ksuser.dll
LoadedModule[76]=C:\WINDOWS\SYSTEM32\msacm32.drv
LoadedModule[77]=C:\WINDOWS\SYSTEM32\MSACM32.dll
LoadedModule[78]=C:\WINDOWS\SYSTEM32\midimap.dll
LoadedModule[79]=C:\WINDOWS\system32\napinsp.dll
LoadedModule[80]=C:\WINDOWS\system32\pnrpnsp.dll
LoadedModule[81]=C:\WINDOWS\system32\NLAapi.dll
LoadedModule[82]=C:\WINDOWS\SYSTEM32\DNSAPI.dll
LoadedModule[83]=C:\WINDOWS\System32\winrnr.dll
LoadedModule[84]=C:\WINDOWS\System32\fwpuclnt.dll
LoadedModule[85]=C:\Windows\System32\rasadhlp.dll
LoadedModule[86]=C:\WINDOWS\SYSTEM32\dhcpcsvc6.DLL
LoadedModule[87]=C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL
LoadedModule[88]=C:\WINDOWS\SYSTEM32\sxs.dll
LoadedModule[89]=C:\Program Files (x86)\Origin Games\Battlefield 4\EAWebKit64.dll
LoadedModule[90]=C:\Program Files (x86)\Origin Games\Battlefield 4\pb\pbcl.d64
LoadedModule[91]=C:\Users\xxxxxxxx\AppData\Local\PunkBuster\BF4\pb\pbag.d64
LoadedModule[92]=C:\WINDOWS\SYSTEM32\d3d9.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Battlefield 4™
AppPath=C:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=FD99A9A585539BF98B631DCD09592434
Version=1
EventType=AppHangB1
EventTime=130284136487664878
ReportType=1
Consent=1
UploadTime=130284136526535001
ReportIdentifier=98cb6572-48ae-11e3-bf1c-002522b43311
IntegratorReportIdentifier=98cb6573-48ae-11e3-bf1c-002522b43311
NsAppName=bf4.exe
Response.BucketId=2429679b11cfed3e50268fd01c9bdedc
Response.BucketTable=5
Response.LegacyBucketId=-342728246
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=bf4.exe
Sig[1].Name=Application Version
Sig[1].Value=1.0.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=526b9042
Sig[3].Name=Hang Signature
Sig[3].Value=44d2
Sig[4].Name=Hang Type
Sig[4].Value=67246080
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.3.9600.2.0.0.256.103
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Hang Signature 1
DynamicSig[22].Value=44d2c95373535f4e089d4933b6a56d0e
DynamicSig[23].Name=Additional Hang Signature 2
DynamicSig[23].Value=f63d
DynamicSig[24].Name=Additional Hang Signature 3
DynamicSig[24].Value=f63d7c1cc6d15c15a0b41eddbb4313ef
DynamicSig[25].Name=Additional Hang Signature 4
DynamicSig[25].Value=44d2
DynamicSig[26].Name=Additional Hang Signature 5
DynamicSig[26].Value=44d2c95373535f4e089d4933b6a56d0e
DynamicSig[27].Name=Additional Hang Signature 6
DynamicSig[27].Value=f63d
DynamicSig[28].Name=Additional Hang Signature 7
DynamicSig[28].Value=f63d7c1cc6d15c15a0b41eddbb4313ef
UI[3]=Battlefield 4™ is not responding
UI[4]=If you close the program, you might lose information.
UI[5]=Close the program
UI[6]=Close the program
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped responding and was closed
ConsentKey=AppHangXProcB1
AppName=Battlefield 4™
AppPath=C:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe
ReportDescription=A problem caused this program to stop interacting with Windows.
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=FD99A9A585539BF98B631DCD09592434
GENERAL FIX TO THIS ISSUE:
Hello there,
The real fix to this problems like:
Battlefield 4 error Eventi ID: 1000
Faulting module path: C:\WINDOWS\SYSTEM32\atidxx64.dll
FIX:
-Go to C:\Users\Administrator\Documents\Battlefield 4\settings and delete the file "PROFSAVE_profile" (or you could just move it somewhere else on your PC for safekeeping).This will also reset keybindings and graphics settings so you will need to do them again when you launch the game.
Fixed Thanks!
Source:
Autor: 1HavoK
HOPE THIS HELPS!