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Anonymous's avatar
Anonymous
12 years ago

Battlefield 4 Missing From "My Games"

I bought Battlefield 4 a couple months ago from Gamestop brand new, got home, ran the installer and activated it to my origin account. I played for a few weeks then stopped because I started playing another game. Now today I went to launch Battlefield 4, and Origin had an update, so I updated it. After that it asked me to log in to origin, now I rembered my e-mail but forgot my password, so I went through the process of getting a new password. After setting a new password, I logged into my Origin only to see that Battlefield 4 was gone from my library. I then started Battlefield 4 from my desktop and a box comes up that says "Activitation Required" with 2 boxes with the choices "Activate Game" and "Not *account name*?" Puzzled I chose activate game, entered my code and it says "This code has already been used" This is really fustrating and confusing as I already have the game installed on my system but Origin is acting as if I don't. If there is anything I can do about this, please reply to this forum post or contact me at my following e-mail address: [edit: email address removed]

1 Reply

  • Anonymous's avatar
    Anonymous
    12 years ago

    I recommend to get in contact with one of our Game Advisor regarding your issue. They can check if there is a problem with your game entitlements on your account. You can try to delete your Origin client manuallyfor the case that some old Origin registry entries causing trouble with Battlefield 4.

     

    Cheers

    Basti

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