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ton200gg
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2 months ago
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Battlefield 4 old account recovery and email change

I recently bought the battlefield 4 on ps4. I got an old ps3 account that has been linked to the EA. But I get stuck on the ID page and can't get past it. I tried to log in at the Battlelog but the e...
  • crinrict's avatar
    crinrict
    3 years ago

    I want to thank everyone that provided information for this issue that allowed EA to fix it so quickly.

    Sims 4 is a very complex game when it comes to simulation, especially for older and long played saves so lags will probably be always part of it BUT it shouldn't be as bad as what you have experienced since Tuesday.

    There are a few open threads for lags that you can post in if you have these issues

    If you still have issues that are really bad, please post in the Tech forums of your platform, providing your specs and DxDiag so a helper can assist you in decipher these.

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4 old account recovery and email change","id":"message:11881515","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:5335827"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:battlefield-franchise-discussion-en"},"conversation":{"__ref":"Conversation:conversation:11881515"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:11881515"},"body@stripHtml({\"truncateLength\":200})":" I recently bought the battlefield 4 on ps4. I got an old ps3 account that has been linked to the EA. But I get stuck on the ID page and can't get past it. I tried to log in at the Battlelog but the e...","body@stringLength":"436","rawBody":"

I recently bought the battlefield 4 on ps4. I got an old ps3 account that has been linked to the EA. But I get stuck on the ID page and can't get past it. I tried to log in at the Battlelog but the email password is lost for me and the email isn't working anymore. 

I'd like to know if there is a way to recover the account and get the email changed in the same time? Any help from the support is welcome.

 

","kudosSumWeight":0,"postTime":"2025-02-09T11:55:35.122Z","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:bf 4","text":"bf 4","time":"2025-02-01T20:12:23.156Z","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:technical issues","text":"technical issues","time":"2024-07-13T01:00:02.291+01:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:11881515_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":38},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

I recently bought the battlefield 4 on ps4. I got an old ps3 account that has been linked to the EA. But I get stuck on the ID page and can't get past it. I tried to log in at the Battlelog but the email password is lost for me and the email isn't working anymore. 

I'd like to know if there is a way to recover the account and get the email changed in the same time? Any help from the support is welcome.

 

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Hey ton200gg,

\n

While we can't help with account issues here on the forums, if you reach out to our live support team they can take a look at how they can help you update the email address on your EA account.

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","postTime":"2025-02-09T13:38:19.878Z","lastPublishTime":"2025-02-09T13:38:19.878Z","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":49},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:battlefield-en/category:ea-forums-en/community:tghpe58374board:battlefield-franchise-discussion-en/message:11881515/message:11881782","readOnly":false,"editFrozen":false,"body@stringLength":"569","rawBody":"

Hey ,

\n

While we can't help with account issues here on the forums, if you reach out to our live support team they can take a look at how they can help you update the email address on your EA account.

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