Just Contacted EA Customer Service after about 40 mins waiting. Here is the transcript hopefully this will help someone. I havent tried the last 2 solutions (missing dll atidxx64.dll, flush dns cache) yet, but all the way to the end nothing worked out.
Himanshu: Thanks for contacting EA Customer Experience, my name is Himanshu. How may I assist you today?
you: hi i purchased bf4 today
Himanshu: I see you have had quite a wait. We apologize for the delay in getting connected with us.
you: and i m not able to open the game
you: it loads and closes with a problem
you: i've tried many solutions
you: Graphics Card Updated Direct X Reinstalled PB reinstalled and updated C++ redistributables fixed Game Repaired on origin Firewall is closed
Himanshu: The good news is you’ve come to the right place! I’m sorry to hear you’re having such issues with finding those Applications , And hopefully we should be able to get it taken care of for you today. So to figure out what the best support options there are for you today, I first have a few questions. If that is ok with you
you: ok
Himanshu: May I know if you are getting any kind of error message upon starting the game?
you: no message at all just windows lookin for online solution
you: and no solution just closes
Himanshu: Okay no issue, can I please have two reports from you?
Himanshu: Here are the steps for MSINFO:
Press the Windows key and R
Type MSINFO32 and press Enter in the run box in the lower-left corner of their screen.
Click on File > Export and save the file on the desktop
*Please send us your DXDIAG info as well. Here's how:
Press and hold the Windows key and the letter R on your keyboard.
You will see a Run box in the lower-left corner of your screen.
Type dxdiag in the text field.
Click OK.
If your computer has a 64-bit version of Windows, click the button Run 64-bit DXDIAG.
If your computer has a 32-bit version of Windows, that button will not be available.
Print screen and send the file to us using the linkhttp://help.ea.com/en/article/how-to-attach-a-file-to-your-ea-help-ticket/
Himanshu: Case: 14368418
you: ok uploading now when can i get a solution
Himanshu: You will get the solution
Himanshu: Let me check them please
Himanshu: Okay now we will fix the issue one by one, shall we go ahead with the steps, please do not play the game until I will say to play it?
you: ok
Himanshu: Great, Can you please close the background applications: Take help from here: http://help.ea.com/en/article/programs-that-may-cause-conflicts-with-origin/
you: ok All Apps Closed
Himanshu: Thanks
Himanshu: Now we will clean the PC: Please Take help from here:http://help.ea.com/en/article/how-to-use-ccleaner-to-fix-pc-issues/
you: well cleaning wit ccleaner now but it needs to close chrome
Himanshu: Do let me know once you are done
you: how do i proceed with that ?
Himanshu: Please follow that link.
you: well according to that link session needs to close on chrome
Himanshu: Please do not close the chrome and then proceed with other applicatiosn
Himanshu: applications**
you: ok
you: ok done
Himanshu: Great.
Himanshu: 4. Uninstall your origin client and re-install it again.(It will not affect your any game and you may not have to re-install any game after doing this)
*Use the Mozilla Firefox to play any game(battlelog recommended).
Himanshu: 5. Please Repair and install the game from origin by right click on the game icon
*Then Disable the origin in game feature from the application settings.
6. start origin as admin
##Unplug all USB devices (aside from mouse and keyboard)
you: ok done
Himanshu: Please do let me know if stuck anywhere.
you: forgot to repair the game gonna take a few mins.
Himanshu: Have you done with the steps?
Himanshu: Have you done with the steps/
you: almost just waiting for verifying game files
Himanshu: It seems that you are away from the Keyboard, please let me know if we are still connected.
Himanshu: We are facing the issues with the chat service today. Do not worry if you will not get response at time.
We are facing the issues with the chat service today. Do not worry if you will not get response at time.
I am not able to see you responses.
you: I am repairing the game right now at 80%
Himanshu: It seems that you are away from the Keyboard, please let me know if we are still connected.
you: ok all done
Himanshu: I am really sorry but we are facing some tech issue here
I am not able to see you responses. Do you mind to disconnect the chat and come again.
you: ohh no
you: it takes 1 hour
you: hope u seeing this
Himanshu: Yeah
Himanshu: I got now your response
you: just write the next step if u r able to see my msgs please
you: ok
you: great
Himanshu: Sure
Himanshu: Now please make an admin account:
Himanshu: Navigate to the Control Panel.
Select "User Accounts".
Select "Manage User Accounts".
o Be advised: Non-administrators will need to provide admin credentials here.
Click the "Add" button.
Enter a name for the account and click the "Next" button.
Select "Administrator".
Click the "Finish" button.
you: where exactly
you: ok
you: i am already using an admin account
you: done
Himanshu: Now please launch the game
Himanshu: Lets hope for the ebst
Himanshu: best**
you: well
you: still the same problem
you: nothing changed
Himanshu: It is not launching, did you get any error message?
you: no just the same closes
Himanshu: Okay give me a minute to look into the account
you: trying again
you: one more shot
Himanshu: Sure
you: bf4 has stopped working
you: check online for a solution message
Himanshu: Okay
Himanshu: Have you closed your anti virus and firewall and you are running the game at Mozilla Firefox?
you: yes they are disabled all the way and using mozilla
Himanshu: Try the fix given here: http://answers.ea.com/t5/Battlefield-4/SOLUTION-How-To-Fix-Battlefield-4-quot-Stopped-Working-quot-quot/td-p/1988455
Himanshu: While I am getting solution for you from specialist team
Himanshu: Are you running any of these or have on your system: MSI Afterburner or Raptr and ASRock eXtreme Tuner ?
Himanshu: Anything you have used to install the graphic card?
you: just amd catalyst
you: now trying with the new solution
Himanshu: Sure thing
Himanshu: Do you have the Bigfoot Killer Network Manager installed on your PC?
you: yes
you: last thing didnt work out as well
Himanshu: Okay
Himanshu: Do you happen to have it configured for BF4?
you: No
you: how?
Himanshu: You have installed the raptr on your system
Himanshu: Please uninstall that and remove that from start up program list by Ccleaner
you: raptr is it Intel Rapid Storage
Himanshu: Give me a moment please, I am talking with specialist for your issue and they will fix it?
you: ok just found raptr
you: dont know what it is but removing it
Himanshu: Please do not do anything as of now.
you: ok
Himanshu: I am so sorry but I want to fix your issue
Himanshu: Please wait while I am looking in your report.
you: all good here appriciate the effort
Himanshu: Thank you so much.
Himanshu: Can you please type this at Google and then you will get the way how to install this dll file and then install this file please : missing dll atidxx64.dll
you: so im keeping the raptr software for now
Himanshu: Yes please
you: just downloaded the dll
you: how am i gonna install it
Himanshu: There will be the way given tat how to put that file. I do apologize however we are not allowed to share third party link,but let me find the steps for you
you: thanks
Himanshu: Check the second link in search result which will lead you with safety and all recommendation
Himanshu: The link should be named with How To Fix Atidxx64.dll is Missing / Not Found Error
you: ok i need to do this manually and switch to safe mode or i can download software on that link
you: it says microsoft certified but not sure if its safe
Himanshu: Yeah that is also we can not assure, but let me tell you one thing
Himanshu: I am going to provide you two steps and they are safe after performing them you will try the game and it should be started but if the game will not launch then I am giving you the case id , you can always resume your case for more help, is that okay with you? You can keep that dll solution with you and noone of the steps will not work then you can surely try that
Himanshu: Is that okay with you?
you: yeah thats fine
Himanshu: Here are the steps: First: http://support.microsoft.com/kb/929135
Himanshu: Second: 9. How to Flush the DNS Cache on Windows:
Navigate to the desktop.
Hold down the Windows key and press R. (This will open the Run dialogue.)
Type "cmd" and press Enter. (This will open a command prompt.)
Type "ipconfig /flushdns" and press Enter.
Type "ipconfig /registerdns" and press Enter
Type "ipconfig /release" and press Enter.
Type "ipconfig /renew" and press Enter.
Type "netsh winsoc reset" and press Enter.
Reboot the computer.
Himanshu: You can click on "Send email" tab to get chat transcript in your Inbox after this chat session.
Himanshu: First try these steps and then dll one
Himanshu: Here is your case id for your future references: Case: 14368418
You can also resume the case at help.ea.com if you face this issue again
you: aight i'll give it a shot. hopefully this will work.
Himanshu: I wish that it will work since I am sad whenever I face such situation since I am a gamer and I know how annoying it is.
Himanshu: You are welcome
Himanshu: You can click on "Send email" tab to get chat transcript in your Inbox after this chat session.
you: but i gotta say this many people facing this problem and i've neve seen anything close to this before
you: Well Thanks again
Himanshu: Yeah you are right and I understand that is why I tried to find everything I can
Himanshu: Please let me know if there is anything else that I can help you with ? I'll be glad to help you.
Himanshu: If that would be all, Thank you for contacting EA Chat Support. Have a great one and take good care. Cheers! 🙂
Himanshu: If we are done with everything then you may feel free to end this chat session by clicking on "End Chat" button.