Battlefield 4 says I must install Premium content that I already bought.

Hello @OIF0910killa 

I am really sorry for those troubles with your game. Can you tell us, what is the exact content, you are missing? Can you play all the DLC? 

---

@OIF0910killa wrote:

Hey All,

Having an issue with Battlefield 4.

I am attempting to access the Premium content that I know I already have and the game is prompting me to install the Premium content. When I click install the game advises me that I already own Battlefield 4 Premium, and that it can be found in the games and apps collection.

In the games and apps collection I see Battlefield 4, and when I click the start button and go to manage game I can see Battlefield 4 Premium.

Yet, when I attempt to access the Premium content within Battlefield 4 I am prompted to buy Battlefield 4 Premium.

I have attempted a soft reset of my Xbox One while keeping all games. I have also uninstalled the Premium content portion of the game and then re-installed and the issue persisted. I have taken the additional step of uninstalling all Battlefield related games and re-installing them, and still... the issue persists. My Xbox one purchase history shows no previous purchase, and I do not have the original game disc that I purchased that included the code for Premium content as I have just redownloaded the game from the EA Access Hub.

Any help would be greatly appreciated.

---

Premium only provides access to download the expansion packs but does not do it for you - that you must do manually via the BF4 in game store under premium section. Download and install each pack, after all 5 have completed completely close BF4 and then restart it and you'll be good to go.

Hey @OIF0910killa,

in addition to what @ragnarok013 said, please make sure you do download the "Battlefield 4 Premium" entitlement from the XBox Store. That should be a download of a few megabytes only, but is an important part, it contains the information that you actually can access the expansion content in the game.