Have you tried to sign out of Battlelog and sign back in?
I'd recommend to first create a post on the Battlelog forums about this topic
Battlefield 4 Battlelog forums: http://battlelog.battlefield.com/bf4/forum/
Battlelog forum Terms of Service/Rules: http://battlelog.battlefield.com/bf4/forum/threadview/2832654625482390000/
Then, if that doesn't help, I would contact an Electronic Arts Battlefield 4 technical support agent here: http://help.ea.com/en/contact-us/new/?product=battlefield-4
1) Pick the device you need help with.
2) Select the topic your problem falls under, and provide some more information on the issue.
3) Select 'Live Chat' or 'Call Me' depending on what is available, and what you would prefer.