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Anonymous's avatar
Anonymous
9 years ago
Solved

Battlefield 4 won't launch

I bought Battlefield 4 on my Xbox One, it would load and let me play campaign, but not multiplayer. Now it won't even load and gets stuck on Connecting. Can someone please help?
battlefield 4
  • IIPrest0nII's avatar
    IIPrest0nII
    9 years ago

    Hello @SpartagusKing

    For Connection Issues please read this Connection Troubleshooting https://help.ea.com/en-za/help/faq/connection-troubleshooting-basic/

    Also, try these steps:

    In case you have "Failed to connect to EA Online" issue in Battlefield 1 or Battlefield 4 on your Xbox One you will need to try this possible solution:

    1) Go to Xbox Settings►► All Settings►►Network (Network Settings)

                                                                  

    Spoiler

    2) Then, go to Advanced Settings►► Alternate MAC Address and select "Clear"

                                                  

    Spoiler

    After you will need to turn off (unplug the power cable) your Internet Modem (Router)  and wait 15 seconds and turn on it.  Then, also for Xbox One (turn off your Xbox One and unplug power cable and wait 15 seconds and turn on)

    Spoiler




5 Replies

  • Babyhuehnchen's avatar
    Babyhuehnchen
    Seasoned Ace
    9 years ago

    Hello @SpartagusKing,

    please try adding port forward for the ports listed here in your router settings and try again. Are you connected via Ethernet or Wifi?

    Greetings,

    Babyhuehnchen

    I do not work for EA, i am just a random guy who like to help other with their problems. All answers are my personal ideas and not affiliated with EA.
    If my post helped you, please consider giving me XP 😇
    Please mark the post that helped you solve your problem as solution so other people can see it right away 😃

  • Anonymous's avatar
    Anonymous
    9 years ago
    My battlefield 4 is launching now, but I can't play multiplayer. I click go online and it just tries to connect but nothing happens. I can only play the campaign, which the main reason I got battlefield 4 was so I could play multiplayer.
  • IIPrest0nII's avatar
    IIPrest0nII
    Hero (Retired)
    9 years ago

    Hello @SpartagusKing

    For Connection Issues please read this Connection Troubleshooting https://help.ea.com/en-za/help/faq/connection-troubleshooting-basic/

    Also, try these steps:

    In case you have "Failed to connect to EA Online" issue in Battlefield 1 or Battlefield 4 on your Xbox One you will need to try this possible solution:

    1) Go to Xbox Settings►► All Settings►►Network (Network Settings)

                                                                  

    Spoiler

    2) Then, go to Advanced Settings►► Alternate MAC Address and select "Clear"

                                                  

    Spoiler

    After you will need to turn off (unplug the power cable) your Internet Modem (Router)  and wait 15 seconds and turn on it.  Then, also for Xbox One (turn off your Xbox One and unplug power cable and wait 15 seconds and turn on)

    Spoiler




  • Anonymous's avatar
    Anonymous
    9 years ago
    I know why, my Xbox account is too young so I can't play multiplayer. Thank you for giving me solutions but I just found out today.
  • Anonymous's avatar
    Anonymous
    9 years ago

    For me all I had to do was a hard reset of the system

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