Forum Discussion
This is the Answer HQ, a player-helping-player community.
We community managers are here to keep the peace and assist in some cases that aren't being picked up by our volunteers.
Customer Support is available from Monday - (depending on region, language etc.).
If you want to give customer support a go, help.ea.com is the way to go.
Cheers,
Val
Valguard we come here cuz getting thru to support isnt convenient to the masses , its the only GAME DEV CS ive dealt with that closes at 5pm where you have no options to submit a ticket at any time you need i shouldn't have to try to find time to wait during the day to deal with a game issue . . are only recourse is this forum . but when i see the same PORT forwarding BS line for every EA title where no other publisher and developer uses . why is that . its to push the issue back on the customer rather than admit there is another issue . the issue is that it worked great without it i realize right now there is a major server issue all across EA Titles .
but can you answer me truthfully that if my game worked before with out port forwarding then why is that a solution?? SERIOUSLY ??