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xMobsterLobster's avatar
2 years ago

Battlefield Hardline Error, Xbox Account and EA account don't match

I'm trying to play Battlefield Hardline, but every time I try to launch it, both Multiplayer and Singleplayer, I keep getting the error that 'my Xbox Account and EA account don't match.' My EA account is linked to the correct Xbox account on the website, and my Steam, but it isn't showing up under my linked accounts in the EA app. I already tried unlinking and relinking my accounts, and uninstalling and reinstalling, nothing has worked. And before anyone suggests it, no I don't know if it's running in windowed borderless, because I've been unable to launch the game and check the settings. Anyone able to help me with this? Y'know, anyone that isn't an automatic help bot from EA that doesn't have any good answers for me? The error code is ec:10300 by the way, but I'm guessing that's just the Xbox and EA account error thing. Other Battlefield games also work just fine, it's only Hardline that's giving me trouble

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  • I have this problem too, contacted EA support but they couldn't fix it. 

  • Hello,

    To resolve the Battlefield Hardline account linking issue, verify account linking on the EA website and app, check for restrictions, clear cache and data, update game and drivers, and contact EA support if needed.

  • The app is trash and has always said the accounts aren't linked despite the website saying so, even if I uninstall and reinstall and clear the cache, leave it to EA to take something that works like Origin and replace it with broken garbage like their EA app

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    17 days ago

    As this thread is now two years old, I will go ahead and close it to avoid necroposting. If needed, feel free to start a new discussion. 

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