battlefield hardline freezes in episode 3: Gator bait

Bought this game new recently, playing 17th June 2016, Xbox One, exact same problem, Stadium, crowbar, nothing except the sound of frogs and things in a black mist with a blue rotating arrow.  I did go to the gator farm first, but spent a long time touring the swamps.  Will have to reset level 3, go to gator farm first again and then saw mill to see if it fixes it. Dissapointed at the length of time this has gone on without any EA input.