hey
this is bf3 support, but you can try update punkbuster :
General information about Punkbuster
Punkbuster is an anti-cheat tool developed by evenbalance, a company that was founded to fight Cheaters in videogames. Punkbuster is used by a lot of different games, such as Battlefield and Need for Speed.
Updating Punkbuster
1.navigate the "pbsvc.exe"as administrator
2.download it here: http://www.evenbalance.com/downloads/pbsvc/pbsvc.exe
3. Start "Un-Install/Remove Punkbuster Service"
4. Delete all files inside "C:\Origin Games\Battlefield3\pb"(Not the folder itself, though!)
5. Download Punkbuster from http://evenbalance.com/index.php?page=pbsetup.php
6. Save the Setup in any folder on your computer
7. Start the Setup as administrator
8. Click "Add Game"
9. Choose "BH HEROES" as game and make sure that the game path is your Battlefield 3 folder.
10. Click "Check for Updates"
If an update is available for BFHEROES PB, Punkbuster will start downloading it now.
11. Repeat step 1 and 2
12. Start "Install/Re-Install Punkbuster Service"
Punkbuster should be up-to-date right now and a restart is recommended.
That should be it, I hope I could help you out.
