Forum Discussion

Anonymous's avatar
Anonymous
8 years ago
Solved

BF1 Has stopped working // ntdll.dll

Hi all, So recently I've been getting this intermittent error, sometimes I can go a full session without any issues, sometimes I can't complete 1 round without the game crashing back to desktop with...
battlefield 1
  • EA_Ataashi's avatar
    EA_Ataashi
    8 years ago

    Hi @1heSpartan

    I'm sorry to hear that nothing so far helped with your issue ☹️

    I'm not sure if you've already tried it, but could you use System File Checker and System Update Readiness tool? I think this article might also be helpful for you.

    With ntdll.dll issues it's also worth trying to create a new admin account in Windows and test the game there.

    Let me know if that solves your problem. Fingers crossed! 🤞

    /Ataashi

Anonymous's avatar
Anonymous
8 years ago

Thanks for the response.

I think I may have resolved the issue prior to your response, currently I'm having to run my pagefile as "Automatically manage paging file size for all drives" along with capping the games FPS to 120 both ingame and dropping the refresh rate on my monitor down to 120hz.

Followed the advice on this reddit page
https://www.reddit.com/r/battlefield_one/comments/63ecqc/pc_windows_exception_exception_code_0xc0000005/

Think my GPU (GTX980) is being bottlenecked by my CPU  (I7-4770k) OC to 4.0ghz

I will try your suggestions in hopes that it may resolve the issue further in order for me to re-enable 144FPS cap + hz.  Will post back with findings.

Anonymous's avatar
Anonymous
8 years ago

Just to update:

I ran the system file checker you suggested and it did indeed find some old updates that my O.S was missing.  Strange considering Windows Update was stating my PC was fully up to date.

I have also ran repairs on all the VC Libraries from 2010/2013/2015/2017.

Will test BF1 in both environments with the new updates installed.
- i.e switching it back to 144FPS cap / 144 hz, no pagefile)
- and with page file system managed , 120hz capped

Will post findings in due course.

  • EA_Ataashi's avatar
    EA_Ataashi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    8 years ago

    Thanks @1heSpartan for coming back to us with your findings so far 🙂

    Let us know how the game is working now!

    /Ataashi

    • Anonymous's avatar
      Anonymous
      8 years ago

      Just to report back, seems that using the System File Checker and installing/repairing VC libraries as Ataashi has suggested has done the trick.

      I'm again able to play @ 144 FPS / 144 hz and no page file without the game crashing.

      I've marked your response as the solution.

      Many thanks for your help.

      • EA_Ataashi's avatar
        EA_Ataashi
        Icon for EA Staff (Retired) rankEA Staff (Retired)
        8 years ago

        Great to hear @1heSpartan and thank you for marking my post! 🙂

        Good luck on the battlefield! 😉

        /Ataashi

About Battlefield Franchise Discussion

Discuss the Battlefield games in this community forum.133,590 PostsLatest Activity: 2 hours ago