Forum Discussion

10 years ago

Solved

[Bf1 PC] Stuttering, packet loss and latency swings while downloading low speed

I'm now sharing a 16.000 kbit/sec connection with a friend of mine. We figured limiting the network usage of each PC to roughly 1,0 mb/sec (getting at least 1,2 mb/sec download out of the 2,0 mb/sec promised) should allow the other one to play without any lag.

While it works for most games it does not seem to work for Battlefield 1. After some testing we found out that if one person downloads anything at any speed (as low as 200 kb/sec) the other has stuttering, packet loss and latency swings while playing Bf1.

At this point we're out of ideas other than "one can not use the internet while the other is playing battlefield" - which does not seem like a satisfying solution. Anyone has any idea why this problem exists and how it could potentially be fixed? PC setup is otherwise fully capable at running Bf1 at 100 FPS @ULTRA.

battlefield 1

EA_Barry
10 years ago
@MooningCat

Opening the platform and game specific ports may have an effect on this and it would be great if you could confirm whether on not this helps.

Platform specific ports: https://help.ea.com/en-us/help/faq/opening-tcp-or-udp-ports-for-connection-issues

Game specific: https://help.ea.com/en-us/help/battlefield/battlefield-1/battlefield-1-troubleshooting

Thanks.

6 Replies

EA_Barry
Community Manager
10 years ago
@MooningCat

Opening the platform and game specific ports may have an effect on this and it would be great if you could confirm whether on not this helps.

Platform specific ports: https://help.ea.com/en-us/help/faq/opening-tcp-or-udp-ports-for-connection-issues

Game specific: https://help.ea.com/en-us/help/battlefield/battlefield-1/battlefield-1-troubleshooting

Thanks.
MooningCat
10 years ago
Hey, sorry for the late reply. I tried all of that, did not work out. Going for a clean windows 10 installation next, hopefully that can help..

Even tho I assume it's an issue with either my ISP or the Battlefield 4 servers (happens on pretty much every single one).
MooningCat
9 years ago
Still the same problem, basically means I can't play Battlefield when my roommate is at home.

Any solutions yet?
ragnarok013
Hero+
9 years ago
@MooningCat wrote:

Still the same problem, basically means I can't play Battlefield when my roommate is at home.

Any solutions yet?

Have you contacted your ISP to see if they have any suggestions or fixes since it seems to be a local internet issue and not a game technical issue or EA server issue?
MooningCat
9 years ago
@ragnarok013 wrote:
Have you contacted your ISP to see if they have any suggestions or fixes since it seems to be a local internet issue and not a game technical issue or EA server issue?

Hey ragnarok,

yes I have, sadly they can't help me. That said it's the Deutsche Telekom and they are not known for good technical support. My internet connection is otherwise perfectly fine (only 16k DSL).
MooningCat
9 years ago
@EA_Barry wrote:

@MooningCat

Opening the platform and game specific ports may have an effect on this and it would be great if you could confirm whether on not this helps.

Platform specific ports: https://help.ea.com/en-us/help/faq/opening-tcp-or-udp-ports-for-connection-issues

Game specific: https://help.ea.com/en-us/help/battlefield/battlefield-1/battlefield-1-troubleshooting

Thanks.

@EA_Barry

Aight, i double checked it again and apparently my roommate removed port 80 & 443 TDP forwarding "because every browser uses them, that can't be the problem" without telling me. Added them again and now it works, the lag spikes are 20ms -> 60ms instead of 20ms -> 2000ms which is perfectly playable.

It looks like it is fixed for now, I'll keep an eye out if it happens again. Thanks for your help & sorry for the mistake on my side.