Hey guys, I tried using the free key for BF3 for my friend today. It's giving me the "An error occured when processing your request. Please, try again later" error. Is this a server issue or is the code expired? Thanks in advance.
That code is no longer available, but we’re glad to see the excitement around the Battlefield franchise as we launch Battlefield 4!
@oostinpls wrote:
Hey guys, I tried using the free key for BF3 for my friend today. It's giving me the "An error occured when processing your request. Please, try again later" error. Is this a server issue or is the code expired? Thanks in advance.
Hello,
You should contact EA live adviser for account related issues https://help.ea.com/contact-us
Only Customer support has the needed tools and permissions to deal with account related enquireries.
This unfortunately means people here on Answer HQ will not be able to help you directly and I can only advice to contact Customer Service/Game Advisors.
Contact a Game Advisor...
Here's how:
1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.
Regards, Libever
EA StaffThat code is no longer available, but we’re glad to see the excitement around the Battlefield franchise as we launch Battlefield 4!
EA Staff
@oostinpls wrote:
Damn. May I ask when it expired?
I don't know that information, sorry.
