brendanmccoy, they send me this via email, maybe u can try these steps, it doesnt works for me! I hope it works for you!
1. Please do unplug all USB devices (aside from the mouse and keyboard) and try the game again.
2. Disable the Origin In-Game Overlay (IGO):
- From the Origin menu, select “Application Settings”.
- Select the “In Game” tab.
- Uncheck “Enable Origin In Game” and click “Done”.
3. Please do a repair install by going in to My Games in Origin, right-click the game image then select "Repair Install."
4. Update your system:
- Update your Operating System
- Download and install the latest DirectX Redistributable.
- Download and install the latest version of the .NET Framework.
- Update your video card drivers.
5. Run the game as adminnistrator:
- For Windows 7
Right-click the game executable or shortcut and select "Run as administrator".
If prompted, enter username and password for the administrator.
- For Windows Vista
Right-click the game executable or shortcut and select "Run as administrator".
If prompted, enter the username and password for the administrator, or select "Yes".
- For Windows XP
Hold down the shift key and right-click on the game executable or shortcut and select "Run as".
Select the administrator account by clicking "The following user".
If prompted, enter the username and password for the administrator.
6. Check Windows compatibility with the game. You can do this by right clicking on the game shortcut, select Properties and then select Compatibility tab.
7. Temporarily disable UAC (User Account Control):
- Hold down the Windows key and press R. (This will open the Run dialogue.)
- Type "msconfig" and press Enter.
- In System Configuration, select the Tools tab.
- Select "Change UAC Settings" and click the Launch button.
- Pull the level to the down position "Never notify" and click the OK button.
- Restart when prompted.
- Kindly refer to this link below for instructions on how to reactivate UAC after this troubleshooting (step 6) is complete: http://windows.microsoft.com/en-us/windows7/turn-user-account-control-on-or-off
8. Once done with step 6 please perform a clean boot. Kindly refer to this help link for instructions on how to do so: https://help.ea.com/article/how-to-clean-boot-your-pc
9. Try to create a new admin account:
- Click the Start button, then select the Control Panel.
- Select "User Accounts".
- Select "Manage User Accounts".
Be advised: Non-administrators will need to provide admin credentials here.
- Click the "Add" button.
- Enter a name for the account and click the "Next" button.
- Select "Administrator".
- Click the "Finish" button.
10. the next step is to turn off DEP for the game:
- Hold down the Windows key and press Pause/Break. (This will open System window.)
- Click the "Advanced system settings" link on the left pane.
- Click the "Settings" button under "Performance".
- Select the "Data Execution Prevention" tab.
- Click the radio button next to "Turn on DEP for all programs and services except those I select".
- Click the "Add" button.
- Locate the executable for the game you are troubleshooting and click "Open". (The executable will be added to the DEP exceptions list.)
- Click the "Apply" button, then "Ok".
- Reboot, then try the game again.
11. Then run CHKDSK:
- Hold down the Windows key and press E. (This will open the Windows Explorer.)
- Right-click the hard drive and select Properties.
- Select the Tools tab.
- Click the "Check now" button under "Error checking".
- Check both boxes under "Check disk options".
- Click the "Start" button.
- Click the "Schedule disk check", then reboot.
- Try the game after CHKDSK has finished running.
12. The last step for this issue is to run the System File Checker,
