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VictorUkno's avatar
12 years ago
Solved

BF3 Premium code already used.

PC, Battlefield 3 an Battlefield 3 Premium.           

Hello guys, I bought BF3 and its premium version (digital version of both) and this happened:
First, I entered Bf3 code, and it worked, the Potrait of the game appeared on my Origin menu. Then I entered BF3 Premium service key, also worked, but then I accidentally clicked on the ''enter another key'' button, so, I just closed it, but BF3 Premium never appeared on my owned games and when I try to put it again it says the code is already used. 
This happened today. Its because store not working ?? 😕mileysad:
I will thank any help.
Goodbye!    Sorry for the bad English guys.


  • @atomicwar123 wrote:

    Ok i go to store and no is free :/

    They ask me to pay another 35 euro ....


    Then you should follow the instructions that Libever provided and contact a Game Advisor who can look at your order history and account entitlements.

11 Replies

  • ietxmmyrus's avatar
    ietxmmyrus
    Icon for EA Staff rankEA Staff
    8 years ago

    Hey @Somebody-kornweb,

    if a code has been redeemed on an account you don't have access to at the moment, possibly because you have lost access to an old account or are logging into a wrong account, you would indeed have to contact an EA Advisor. The best methods would be chat or phone - if you start out on the English website, you should have the option to start a conversation with an English speaking chat advisor from there.

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