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I don't know why have the felling that they will say the promotion of China Rising code was for PS3 only as it was the game you originaly bought and the PS4 upgrade was just for the game...
If you want the China Rising DLC for PS4 have to pay for it...
Well guys.... After provide:
Copy of the voucher paper code (scan) that came on the PS3
Copy of the order from Amazon
Copy of the order from PSN web and email
I was provided with a code to download China Rising from PS4 Store
I open a case via chat and the whole process was like 1.5 hours
- Anonymous12 years ago
I did a chat with an "EA Advisor" and I got no where with them. I'm taking this game back tomorrow to GameStop or just going to burn it. F EA and all the B.S. that came with this game! Thanks EA for the wonderful hassle free experience. Here's a big F. U.!!! below is a transcript of my chat. After I asked him if he worked for EA I got no response...
You are now ready to chat with Gaurav.
Gaurav
Thanks for contacting EA Customer Experience, my name is Gaurav. How may I assist you today?
Gaurav
Hi
Gaurav
How are you doing today?
you
I'm ok, you?
Gaurav
I am good
Gaurav
And thanks for asking.
Gaurav
So may I know the issue you have?
you
I bought BF4 the day it came out for the PS3. When I got home I started up game, then redeemed code for
china rising only to realize the content wasn't available yet.
you
I then bought a PS4 and did the digital upgrade
you
I cannot find my DLC anywhere, when I try to enter the code again, it says it's already redeemed and now
wants to charge me 14.99 to download it again?
Gaurav
So you upgrade the PS 3 to PS 4 and you are not able to play the China rising?
you
correct
you
how can i tell if it's installed?
Gaurav
I want to inform you that the DLC is not transferred from PS 3 to PS 4
you
well that's stupid. how am I going to get my DLC?
you
nowhere does it say that the content is non-transferrable
Gaurav
If yo want the DLC you can buy it.
you
you're joking right? I got the content when I bought the game. why on earth would I pay for it again?
Gaurav
I am really sorry.However the content is not tranfered
you
wow. so that's it? just a sorry? all the BS of this game kicking me out, the hassle of trying to joing servers. no
where does it say the content is not tranferrable? you can't provide a code for the PS4?
you
this is really the dumbest thing I have ever heard, and If you are a Rep for EA, this is the worst experience I
have ever had trying to play a game.
Gaurav
No we are not able to help you out
you
Do you work for EA
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