Well guys.... After provide:
Copy of the voucher paper code (scan) that came on the PS3
Copy of the order from Amazon
Copy of the order from PSN web and email
I was provided with a code to download China Rising from PS4 Store
I open a case via chat and the whole process was like 1.5 hours
I did a chat with an "EA Advisor" and I got no where with them. I'm taking this game back tomorrow to GameStop or just going to burn it. F EA and all the B.S. that came with this game! Thanks EA for the wonderful hassle free experience. Here's a big F. U.!!! below is a transcript of my chat. After I asked him if he worked for EA I got no response...
You are now ready to chat with Gaurav.
Gaurav
Thanks for contacting EA Customer Experience, my name is Gaurav. How may I assist you today?
Gaurav
Hi
Gaurav
How are you doing today?
you
I'm ok, you?
Gaurav
I am good
Gaurav
And thanks for asking.
Gaurav
So may I know the issue you have?
you
I bought BF4 the day it came out for the PS3. When I got home I started up game, then redeemed code for
china rising only to realize the content wasn't available yet.
you
I then bought a PS4 and did the digital upgrade
you
I cannot find my DLC anywhere, when I try to enter the code again, it says it's already redeemed and now
wants to charge me 14.99 to download it again?
Gaurav
So you upgrade the PS 3 to PS 4 and you are not able to play the China rising?
you
correct
you
how can i tell if it's installed?
Gaurav
I want to inform you that the DLC is not transferred from PS 3 to PS 4
you
well that's stupid. how am I going to get my DLC?
you
nowhere does it say that the content is non-transferrable
Gaurav
If yo want the DLC you can buy it.
you
you're joking right? I got the content when I bought the game. why on earth would I pay for it again?
Gaurav
I am really sorry.However the content is not tranfered
you
wow. so that's it? just a sorry? all the BS of this game kicking me out, the hassle of trying to joing servers. no
where does it say the content is not tranferrable? you can't provide a code for the PS4?
you
this is really the dumbest thing I have ever heard, and If you are a Rep for EA, this is the worst experience I
have ever had trying to play a game.
Gaurav
No we are not able to help you out
you
Do you work for EA
