Forum Discussion

gamechangerz's avatar
11 years ago

bf4 crashing/frozen kill on screen PC and rubberbanding still a problem

I have had this happen a couple times since I installed the new Catalyst Omega Drivers from AMD that just came out a few days ago.

I am running in game and get killed or shot and the game screen freezes on my death shot with blood splatter all over screen..

The computer itself does not hang or crash and i just press ctrl alt del and exit out of the frozen screen game which after awhile seems to turn white after hang or crash and has a windows 7 crash report tab pop up.

I have windows 7 ,8gb memory,asus motherboard,asus/amd 6850 1gb video card,15mb download 1mb upload speed.

I have been having a lot of rubberbanding also which is why I only bought the basic game for $14.95 when it was on sale.

Who in their right mind would pay for premium with all the problems this game has ?

I never had these problems with bf3 and not any problems with all my COD and other games like Crysis 2.

I only join servers with under 60 ping and use the test in game and only sometimes have intermittent problems with incoming or outgoing packets lost.

6 Replies

  • All this could be due to a setting or a program on your PC , give all this a try please then post back...

    Run the game as Administrator:
    Go to the Origin games folder (C:\Program Files (x64)\Origin Games\Battlefield 4) and find Bf4.exe. Right click it and go to PROPERTIES, then COMPATIBILITY and check the box next to RUN THIS PROGRAM AS ADMINISTRATOR.
    Do the same with BF4_x86.exe as well.

    Run Origin as Administrator:
    Go to C:\Program Files (x86)\Origin and right click on Origin.exe and go to properties. Then go to compatibility tab and check the box next to RUN AS ADMIN.

    Disable Origin in game:
    In Origin - Application settings - Origin in Game - disable Origin in game

    Origin Cloud Storage turn it off
    Origin, settings, General

    Make Sure BF4 is set to 64bit if your windows is 64bit
    1- open origin and go to My Games
    2-Right click BF4 and go to Game Properties
    3-Under when launching this game set it to x64 and check off disable origin in game.
    4- Hit apply REBOOT your PC and then test your BF4

    Reboot PC test BF4

    And update all this just to be safe...

    Latest version of DirectX see this page
    http://www.microsoft.com/en-ca/download/confirmation.aspx?id=35

    Reinstall Microsoft C++
    http://www.microsoft.com/en-gb/download/details.aspx?id=30679

    Update your Microsoft .NET framework.
    http://www.microsoft.com/en-ca/download/details.aspx?id=30653

    Adobe Flash Player update
    http://get.adobe.com/flashplayer/

    Go to Punk Buster site
    http://www.punkbuster.com/index.php?page=pbsetup.php

    1- Download PB then extract files to your desktop.
    2- Open Punk Buster folder.
    3- Click on the PB setup and it will open.
    4-Add your BF4 game to punk buster its at the top of Punk Buster.
    5-Then update punk buster again at the top of Punk Buster.

    Reboot PC test BF4

    Another thing that may be worth trying: run a Clean Boot: http://help.ea.com/en/article/how-to-clean-boot-your-pc/
    This should ensure that no programs are interfering in the background.

    Check your firewall to be sure it is open to the game and not blocking it.

    Disable Mantle if you have it and try Direct X, Turn OFF Anti-Aliasing Deferred in video card settings in game. If you have page file turned off then turn it back on as this can make errors even with 32gigs ram.

    Others have said if they uninstall MSI Afterburner issues / crashing is stopped. So if you have this installed remove program and test BF4. Also look at other programs as Razer synapse, Qualcomm Killer Service ,Fraps,EVGA Precision, Geforce experience, be sure to turn off the streaming function that is enabled by default ,Raptr, RivaTuner , ASRock eXtreme Tuner, Steam, Skype, aero ,Overwolf extra program in teamspeak and xfire are known to make issues as well. And I am sure more programs not in my list yet turn one off at a time and test BF4. Since last patch more programs now give issues :/

    Uninstall the HD Audio Driver from the video card driver install add/remove programs. This silly thing makes issues in BF4 for some. Reboot then repair BF4 to be safe.


    If all this fails to fix it then try this...

    BF4 folder in my documents holds game configs and screen shots even if BF4 is installed on different drive. When you uninstall BF4 it does NOT remove this folder. So when you install the game again you can still have the same issues. Even if its not a new install it is still worth trying as the game cfg could be mucked up.

    1- Go to my Documents and remove BF4 folder place it on your Desktop or trash.
    2- Be warned you do have to set up your in game settings again.
    3-Repair BF4
    4- When done go test your game. If it fails reboot your PC and run repair game again and test BF4.

  • gamechangerz's avatar
    gamechangerz
    11 years ago

    I have already done and tried all of what you have posted and read all about all the problems and potential fixes before I posted on here.

    I was using Internet Explorer 11 with  crashes/screen frozen hangs and also tried the new Firefox browser which also caused a crash.

    I tried Google Chrome Browser and have had no crashes and there seems to be much less rubberbanding . 

    I have not tried the 64 player servers yet though with Chrome compared to the other browsers.

    Google Chrome shows it has about 5 to 6 instances when open and looking in Windows Task manager but still seems to work faster than other browsers.

  • SolitaryEclectic's avatar
    SolitaryEclectic
    Legend
    11 years ago

    Sorry I was not able to help you at all with the first post. With Google Chrome it does work well for BF4 it is what I use as well. 

    I am not sure this can help you but it sure can't hurt to try its a small trick with repair game I learned.

    Run repair game reboot PC then run repair game again  reboot PC again , try this a few times.

    Edit have you  ever.. Tested with Hyper Threading in BIOS on and off  and tested BF4 with it under each one

  • gamechangerz's avatar
    gamechangerz
    11 years ago

    Hyperthreading on an AMD machine ?  Hmm I don't think so. That is only for intel machines as far as I know. 

    I just uninstalled the so called Really cool New and better AMD Omega Drivers that just came out this month and reinstalled the Beta drivers 14.11.2 that were a fix for a previous driver released that crashed peoples computers.

    AMD Drivers are crazy. If they work and don't break anything, use them. 

    The New Omega drivers made my computer reset the  amd driver while just watching a video on youtube and also just doing work on desktop.I got the screen freeze up's on BF4 using that driver also. 

    Repairing the game might or might not take care of the rubberbanding.I think that issue is more a server side issue since some servers I have no problem with at all and others keep flashing on screen  graphic in game that there is a packet loss issue. I have Time Warner Cable and they have Fiber Optic  here and not had any problems with packet loss testing on pingtest.net .

    I never had a rubberbanding issue with bf3 either.

  • SolitaryEclectic's avatar
    SolitaryEclectic
    Legend
    11 years ago

    I agree gamechangerz my bad no Hyperthreading on AMD , I only know Intel had to look it up after reading your post.😕mileylol:

  • aT1C's avatar
    aT1C
    New Hotshot
    11 years ago

    Hello,

    When installing new graphic drivers do a clean install is my best tip for you to do. 

    This is how you do a clean graphic driver clean install:

    Start by downloading your graphic card drivers from here,

    AMD; http://support.amd.com/en-us/download

    NVidia; http://www.nvidia.com/content/global/global.php

    Download the one you have and save it somewhere you can remember it, you are going to need it!

    So after downloading and saved it follows these instructions to the letter,

    Step1; press windows button,

    Step2; right click my computer,

    Step3; press property’s, you will get a new window here.

    Step4; in the new window click device manger on your left side of the screen, you will get another new window here,

    Step5; you will see in the latest window a list of devices you have in your computer, click on the arrow beside Display driver and a small fall down menu will show you what kind of graphic card you have.

    Step6; left click on your (graphic card name) so it’s highlighted in blue,

    Step7; right click (graphic card name) and press property’s, you will get a new small window here,

    Step8; in the new small window click on Drivers, you will see the name between the tabs,

    Step9; in the driver menu click on uninstall, you will now get a really small window that ask you if you’re really sure that you want to uninstall you’re graphic card drivers,

    Step10; click ok,

    Step11; after you have uninstall you’re drivers restart you’re computer,

    Step12; after you have started up your computer, click on your graphic card install file,

    Step13; follow the instructions of your graphic card installer,

    Step14; when you have Install your graphic card drivers, restart your computer,

    Step15; you’re done.