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Anonymous's avatar
Anonymous
12 years ago
Solved

BF4 I always get kicked by: PunkBuster

When I want to start the game, there is an error: 

ERROR
Game disconnected: you were kicked by PunkBuster. Stated reason: PunkBuster kicked player 'Erundo' (for 0 minutes) ... RESTRICTION: Service Communication Failure: PnkBstrA.exe 
 
What does that mean and why comes that error?
 
Sorry for my bad english I'm German

  • @erundo wrote:

    When I want to start the game, there is an error: 

    ERROR
    Game disconnected: you were kicked by PunkBuster. Stated reason: PunkBuster kicked player 'Erundo' (for 0 minutes) ... RESTRICTION: Service Communication Failure: PnkBstrA.exe 
     
    What does that mean and why comes that error?
     
    Sorry for my bad english I'm Germa

    Hello,

    Make sure your anti-virus is not blocking punkbuster, also check windows firewall. 

    Punkbuster has 2 services running in the background in order to check your PC for hacks or 3rd party programs influencing the game.

    They are called:

    PnkbstraA

    In order to enable both do:

    1. Press Windows button and R at the same time

    2. enter "Services.msc"

    3. Locate PnkBstraA on the list

    4. Mark both and select "Start the service" on the left side.

    4B. If already running restart it.

    This should resolve your issue.

    Regards, Libever 

119 Replies

  • How do i find the directionary file ? and how to give order to set punkbuster in the forbidden map? thank you in advance...

  • Hi I have had the same problems , the main problem thing is the punkbuster file. So I should do two things. First you must locate the punkbuster file in the directionary file from your virus scanner and delete that file! After that, you give the virus scanner the order to set the punkbuster in the forbidden map, from that scanner. With other words the scanner locates the punkbuster and blocks it. You cannot delete that file!!. The next time when you starts the gamel the scanner blocked the punkbuster and the game should start. I did this too, and I have no problems anymore!!! 

    The scanner should give you the order every time that you starts BF4 that he blocked the punkbuster file. I use sophos home scanner. A lot of succes for you!

    When you have problems with Punkbuster in BF4 and you cannot find a solution, I solved it with my Anti Virus Scanner. Now I have no problems anymore. My scanner locates Punkbuster. You must not delete it by the scanner, so it warns you every time with a respons!! But I can play Battlefield 4 without restrictions!!


  • @pjotr1953 wrote:

    Hi I have had the same problems , the main problem thing is the punkbuster file. So I should do two things. First you must locate the punkbuster file in the directionary file from your virus scanner and delete that file! After that, you give the virus scanner the order to set the punkbuster in the forbidden map, from that scanner. With other words the scanner locates the punkbuster and blocks it. You cannot delete that file!!. The next time when you starts the gamel the scanner blocked the punkbuster and the game should start. I did this too, and I have no problems anymore!!! 

    The scanner should give you the order every time that you starts BF4 that he blocked the punkbuster file. I use sophos home scanner. A lot of succes for you!

    When you have problems with Punkbuster in BF4 and you cannot find a solution, I solved it with my Anti Virus Scanner. Now I have no problems anymore. My scanner locates Punkbuster. You must not delete it by the scanner, so it warns you every time with a respons!! But I can play Battlefield 4 without restrictions!!

    Yeah i got that. But i don't know how to find the directionary file, neither i know how wo give sophos the order to block punkbuster. pls help.


  • For those who like to keep windows startup as minimal as possible, faster boot up time (for people with low-end hardware) and less clutter as humanly possible, don't disable it from msconfig, like most useless bloatware program.

    Because that's what i did, i noticed punkbuster start with windows boot up (which is annoying) and disable it. And kick notice starts to happen.

    As much as i want them to change it to only start during battlefield launch, but its already passed that time, i dont think they'll change it, annoyingly enough.

    Edit:

    Useless might be exaggerated, since i just saw someone invisble and got banned at the same play session. Is it called irony? Don't know the term.

    At the same time, why can't punkbuster be like battleye. It only start when i launch Planetside 2, not constantly running in the background.

    Solution for me personally, re-enable it from msconfig and restart pc. And no more kicking since.

    2nd edit: just to prove my point, without battlefield or even origin open. The service still running in the background.

    Spoiler
  • I'm closing this thread to stop it being necroed.

    If you have any issues with Battlefield 4 please make a new topic about the issues you are having and what kind of steps you have tried to solve it.

    /Atic
  • Snuif1's avatar
    Snuif1
    Rising Newcomer
    2 months ago

    Thank you! This finally worked

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