BF4 lost from origin (My Game) redeem say code is already used

Hello,

Please get in touch with a Game Advisor at https://help.ea.com/contact-us for assistance. They will be able to take a look in our system and will most likely be able to locate your code and give further advice.

Regards, Libever 

I bought my preorded version of Battlefield 4 from gamestop as my first pc game. At this time, my friend had a pc but no bf4 and I happened to have no pc but a copy of bf4. I had a week until my pc was mailed to my door so I figured, why not let my friend borrow it. When my pc came, I found out that he used the installation code and my Battlefield was prettymuch worthless. He can't afford to buy me a new one but he agrees to have the installation code removed from his origin account and given back to me. I was told by salesmen at gamestop that this was possible. What can I do?

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@brianeternal wrote:

I bought my preorded version of Battlefield 4 from gamestop as my first pc game. At this time, my friend had a pc but no bf4 and I happened to have no pc but a copy of bf4. I had a week until my pc was mailed to my door so I figured, why not let my friend borrow it. When my pc came, I found out that he used the installation code and my Battlefield was prettymuch worthless. He can't afford to buy me a new one but he agrees to have the installation code removed from his origin account and given back to me. I was told by salesmen at gamestop that this was possible. What can I do?

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A code transfer in general is not possible, but please contact a Game Advisor at https://help.ea.com/contact-us for any possible options in this situation. 

1 Click on the following link: https://help.ea.com/contact-us

2 Click on the blue button "Contact a Game Advisor"

3 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"

4 Select the type of issue and the platform you play on, and click on "Find Solutions" again.

5 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.

6 Select a contact option. Note that you may get different contact options depending on your country or time of day.

Yesterday i bought battle field 4 deluxe edition, then today i redeem the code but they say my code has been used what should i do?