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Anonymous's avatar
Anonymous
12 years ago
Approved

Bf4 ps4 premium "waiting to install" problem

Hi everyone at EA hope you all having a great week so far. I have a little problem with buying bf4 premium, I put in the code and installed it as well for China Rising DLC, but when I look into my downloads section it's been saying "waiting to install" I have seen other people that have this problem unfortunately. This problem that I have has been going on since Friday and I still have no luck for anything installing. My battle log doesn't pick up I'm using premium as well. Oh and I bought the premium off Amazon if you are wondering. Any help will be great but Iam kinda angry at the same time because I wasted money on a service that doesn't work and no way of getting my money back. So please guys any help will be great thanks. Enjoy your Christmas and Newyears 🙂.

9 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    Re-install origin delete your browse history and try a different browse if it does not solve nothing then 

    For this you will need to contact Origin/EA support they will gladly help you whit this problem https://help.ea.com/en/origin go here press contact as give information press I still need help at the bottom of the page and then press start live chat and you will get a live chat whit an EA agent that will be glad to help you

    P.S. Happy Holidays Christmas and Newyears to you to 😕mileyvery-happy:

     

    if this helps pleas give XP to my account thanks
    mark this as solution if it solves your question so others will know the answer when they come here

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    Delete the "Waiting to install" download, look up CHina RIsing on the PS store and download it. worked for me!

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    this gives u access to china rising, but not preoum features...

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved
    I have same the issue but I found the solution by Chang the region of the cd game . It was a us region I Chang it by Europe region.
  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    how you changed the region?

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved
    I changed it by sold the us region and bay new one with uk region
  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    Hey guys, you may have seen it now, but just in case you're still stuck with this issue, you might want to give this suggestion a try:

    http://answers.ea.com/t5/Battlefield-4/Premium-not-unlocking-PS4/m-p/2087361#M79803

    In the OP's own words:


    Just wanted to report back that I got my premium working. What it actually took was to go into the playstation setting and select "restore licenses" as soon as I did that I got my premium. The restore licenses setting is under Settings>PSN>Restore Licenses. Hope this helps some people out.


    If this helps you, please mark this post as the solution, and click the link above to give @gibbed223 some well-deserved xp. 🙂

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    I've figured a few things out. Connection has to do with this. I have a DSL. Took me 2 days to download BF4. When I went to play it says CAMPAIGN is 100% and FULL GAME started at 22%. Two days later after leaving the BF4 disc in the drive and the console on we are at 53% installed. I'm thinking connection has to do with this. My DSL is slow. I think its making the install (which is really more background downloading you can't track with a progress bar.) take longer. Either way, its been 4 days and all I've been able to play is the first mission in campaign.

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    China raising is a payed dlc.