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jortdus's avatar
12 years ago

BF4 update stuck at preparing

when i try to update my bf4 with origin it is stuck at preparing update or receiving game files

i have reinstalled origin didnt work

i am using admin account

the update before this workt

help me ! 😕mileyhappy:

4 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago

    At first, download and install the latest version of Origin at www.origin.com/download (and make sure you have your Origin account ready as well)
    If that doesn’t helped, close the origin client and go directly to you origin folder  C:\Program Files\Origin Games. Run the origin.exe in this folder with a rightclick -> run as administrator. 


    This worked out in the most cases, if not, try to deactivate your firewall/antivirus software and/or check the online ports of your connection:

    TCP: 80, 443, 9988, 20000-20100, 22990, 17502, 42127
    UDP
    : 3659, 14000-14016, 22990-23006, 25200-25300
    For specific instructions on how to open your ports, please visit http://www.portforward.com/ or contact your router manufacturer.

    Please let us now, if this problem after this workaround still exist.

    Cheers
    Basti

  • Anonymous's avatar
    Anonymous
    11 years ago

    Nice general response, i've seen you use it many times on here yet it has helped no one.... 

    Cheers!

    as you say

  • Anonymous's avatar
    Anonymous
    11 years ago

    Restart your PC and everything should go back to normal.,


  • @EA_Bastian wrote:

    If that doesn’t helped, close the origin client and go directly to you origin folder C:\Program Files\Origin Games. Run the origin.exe in this folder with a rightclick -> run as administrator.


    This worked for me thanks.

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