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Anonymous's avatar
Anonymous
8 years ago
SolvedApproved

Black screen and spinning circle on startup

Hello, I am struggling with running my Battlefield 1 since last Origin update. Basically I open the game, it opens in windowed move. Screen is black, circle is spinning in right top corner.... and that's it. I tried all solutions possible that I found on web, without success. List of things I tried so far (it may be longer but I don't remember all):

- Deleting Battlefield 1 from Documents folder

- reinstalling Nvidia Drivers

- installing latest Windows 10 updates

- repairing Battlefield via Origin

- deleting and reinstalling the game again

- basic Origin removal and reinstalling

- messing with config, changing from DirectX 11 to 12 and another way, removing settings, launching in fullscreen/window etc

- "hard" removal of Origin from registry / Program Files / appdata (roaming and local) / programdata + removing EA folder from Program data, then reinstalling Origin

- trying to run game in offline mode

- removing origin, installing old version that BF was working on, trying in offline mode again

- running both Origin and BF1 in compatibility modes with Win 7 and 8 + admin privilages

- changing network settings via CMD (found someone on forum that claimed it worked for him)

- changing language of the game to Russian (I can choose Polish or Russian)

Nothing works, spent like 8 hours total on this so far and I am running out of ideas. I use computer for work mostly so formatting is not an option here. Maybe someone will find a way to deal with it. I think one of bf1 log files is looking strange, I will attach few of them from Origin/Logs folder.

Would really appreciate some help, never had a unsolvable problem with any game before. Thanks in advance!

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    Ok,  I spent last 3 days on it BUT I FINALLY FIXED IT!!!!!

    Just on start - I tried ALL fixes available on internet but nothing worked, I went through all related topics for all Frostbite 3 games so I am pretty sure this is new fix.

    I had Windows 10, I cant even write how many things I tried. This bug caused all Frostbite 3 Engine-based games to open in black screen, I tried BF1, BF4 and Need for Speed - none of these worked.

    I realised problem is one of Windows 10 file or setting, I just couldn't figure out which one.

    My Windows Update showed "up to date" but when I manually checked my Windows 10 version it was 1703.... and newest Creator's Fall was 1709.

    I downloaded installer it updated my Windows 10 to version 1709 and magically Battlefield 1 works!!!!

    Hope it helps someone, here is the link: https://support.microsoft.com/en-gb/help/4028685/windows-10-get-the-fall-creators-update

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