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VegemiteCrumpets's avatar
VegemiteCrumpets
Seasoned Novice
7 months ago
Solved

Black screen no icon in the game launcher - how many years and still an issue

Title says it all.

Opening battle packs is dark. Like someone has turned the lights off and you can just make out the jimmybar / crowbar opening the chest. No Icon displayed on the weapon and gadgets etc.

Gone through and tried all the fixes from reddit, EA forums etc and still get the black screen, no icons etc in the game launcher for BF1. Funny thing is, if I load BF4 and then go into BF1 from the launcher and search around the soldier stats, loadouts, weapon and gadgets and assignments all works. As soon as I load the BF1 "game", still via launcher, after clicking a menu or 2, black screen no icons again.....

I see this happens on some console platforms too going by the forums I stumbled on.

Is there an actual fix out there or is this all on EA/DICE?

  • VegemiteCrumpets​ 

    After a lot of testing I finally figured out what causes the disappearing menu bug in Battlefield 1 when using the EA App.

    It isn’t the cache or the Twinkle folder. The issue comes from having “blank” friends on your EA account — people who show up with no name and an empty profile. For some reason, Battlefield 1’s menus break if they’re on your friends list.

    The only way I’ve found to fix it is:

    1. Open Battlelog (not the EA App).
    2. Go through your friends list.
    3. Remove anyone you can’t match to your actual EA App friends list (the blank/nameless ones).

    After I cleared those out, the menus immediately came back and I’ve played for hours without a single issue.

    So if you’re stuck with broken menus, check your EA friends list in Battlelog — removing those ghost profiles fixed it for me.

15 Replies

  • OskooI_007's avatar
    OskooI_007
    Legend
    7 months ago

    I had the black menu bug once years ago. Eventually it fixed itself once DICE released a new UI update for the main menu.

    Usually when there's a new UI update you'll see a popup window advertising BF6 or some other EA advertisement. Make sure to click the close button to close the popup advertisement window.

    That's what fixed the black menu bug for me.

    If you have a friend with Battlefield 1 you can ask them to upload their twinkle folder to you. It contains all the main menu UI files. Replacing those files might fix it if you don't want to wait for DICE to release a new main menu UI update.

    The strange thing about this bug is it only affects certain players, not everyone. I think the bug happens when the in-game advertisement popup window isn't closed correctly. So the game keeps trying to launch the popup window which causes the black main menu screen. Every time I see a popup window in BF1 I immediately close the window and don't click on the advertisement because I'm afraid it will black screen bug the main menu again.

  • VegemiteCrumpets's avatar
    VegemiteCrumpets
    Seasoned Novice
    7 months ago

    Tried this one. Once I go into say weapons and gadgets, it shows all the icons etc, then I scroll down, no icons. I scroll back up and the ones previously showing now disappeared. Enter multiplayer and black screen / black background etc

  • OskooI_007's avatar
    OskooI_007
    Legend
    7 months ago

    Try deleting the twinkle folder in Documents\Battlefield 1

  • VegemiteCrumpets's avatar
    VegemiteCrumpets
    Seasoned Novice
    7 months ago

    Thanks, 

    Deleted EA app, the game and all its residual folders after posting and issue happened straight away.