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Anonymous's avatar
Anonymous
7 years ago
SolvedApproved

black screen with the spinning circle top right

this happens when I'm actually trying get into the gameplay like starting a campaign, or otherwise;nothing works anyway.Just black screen, which by the way doesn't take the full screen size but is windowed, and the loader icon spinning on the top right corner.Also the menu's graphics do not render well.Check the screenshots.

I've bought the full-on version with the extra maps and addons but haven't played  a single minute!(refund possible if the issue doesn't resolve?)

Specs:Windows 10 Pro 64bit version 1803, NVIDIA GeForce GTX 760 with latest drivers

I did try some solutions suggested in simillar threads but nothing made a difference.

These are the contents of my "PROFSAVE_profile" file: 

GstAudio.Announcer_Voice 0
GstAudio.AudioLanguage 0
GstAudio.AudioQuality 0
GstAudio.CarRadio 0
GstAudio.DialogueVolume 0.700000
GstAudio.InGameMother 1
GstAudio.IsATMOSOptionEnabled 0
GstAudio.MicrophoneVolume 0.500000
GstAudio.MusicVolume 1.000000
GstAudio.MyTeamSpeaksMyLanguage 0
GstAudio.SoundSystemSize 20
GstAudio.StereoMode 1
GstAudio.VOIPVolume 0.500000
GstAudio.VOLanguage 0
GstAudio.VOSubtitles 0
GstAudio.VoipOn 1
GstAudio.VoipVolumeReduce 1
GstAudio.Volume 1.000000
GstAudio.YourSoundSystem 3
GstRender.AmbientOcclusion 0
GstRender.AnisotropicFilter 1
GstRender.AntiAliasingDeferred 0
GstRender.AntiAliasingPost 0
GstRender.Brightness 0.500000
GstRender.ChromaticAberration 1
GstRender.ClampGpuMemory 1
GstRender.ColorBlindCustomColorEnemy 190/55/50/255/2.0/0.583/0.470/1.0
GstRender.ColorBlindCustomColorNeutral 77/77/77/255/0/0.0/0.773/1.0
GstRender.ColorBlindCustomColorSquad 75/155/45/255/104.0/0.551/0.392/1.0
GstRender.ColorBlindCustomColorTeam 65/120/200/255/216/0.55/0.519/1.0
GstRender.ColorBlindMode 0
GstRender.ConsoleAntiAlias 1
GstRender.Contrast 0.500000
GstRender.CyclicCrashPrevention 0
GstRender.DisplayMappingHdr10PeakLuma 5000.000000
GstRender.Dx12AutoDetect 0
GstRender.Dx12Enabled 0
GstRender.Dx12KillSwitch 0
GstRender.EffectsQuality 0
GstRender.Enlighten 1
GstRender.FieldOfViewScaleADS 0
GstRender.FieldOfViewVertical 55.000000
GstRender.FieldOfViewVerticalVehicle 55.000000
GstRender.FilmGrain 1
GstRender.FullscreenEnabled 0
GstRender.FullscreenMode 1
GstRender.FullscreenRefreshRate 60.000000
GstRender.FullscreenScreen 0
GstRender.HighDynamicRange 1
GstRender.HighDynamicRangeMode 0
GstRender.HighResUIScaleFactor 0.500000
GstRender.LensDistortion 1
GstRender.LightingQuality 0
GstRender.MaxVariableFps 4
GstRender.MeshQuality 0
GstRender.MotionBlur 0.500000
GstRender.MotionBlurEnabled 0
GstRender.OverallGraphicsQuality 0
GstRender.PostProcessQuality 0
GstRender.ResolutionHeight 1200
GstRender.ResolutionHertz 60.000000
GstRender.ResolutionScale 1.000000
GstRender.ResolutionWidth 1920
GstRender.ScreenSafeAreaHeight 1.000000
GstRender.ScreenSafeAreaWidth 1.000000
GstRender.ShaderQuality 2.000000
GstRender.ShadowQuality 2
GstRender.SniperSweetspotDoF 0
GstRender.StereoConvergence 1.000000
GstRender.Stereoscopy 0
GstRender.TerrainQuality 0
GstRender.TextureFiltering 0
GstRender.TextureQuality 0
GstRender.TransparentShadows 1
GstRender.UndergrowthQuality 0
GstRender.VSyncEnabled 1
GstRender.WeaponDOF 1
GstRender.WindowBordersEnable 1

Any help much appreciated.thanks

battlefield 1

7 Replies

  • iluminatethesky's avatar
    iluminatethesky
    Legend
    7 years ago

    Hey @user25900,

    Sorry you're experiencing this issue.

    Have you tried the following steps?

    -Make sure you're running DX11 and not DX12

    -Run Origin and the Battlefield 1 executable file as Administrator

    -Turn off Origin In-Game Overlay in the Origin Launcher, and the Battlefield 1 Game Properties in Origin

    -Disable Nvidia GeForce Experience

    Try these steps, and let us know if you still need assistance.

    Thanks 🙂 

  • Anonymous's avatar
    Anonymous
    7 years ago
    Approved

    Hi, thanks for your prompt reply


    Make sure you're running DX11 and not DX12
    I've checked and I'm running DX12.Should I downgrade somehow? although the Profile file has it disabled

    Run Origin and the Battlefield 1 executable file as Administrator
    did that nothing changed

    Turn off Origin In-Game Overlay in the Origin Launcher, and the Battlefield 1 Game Properties in Origin

     did the first part of the Launcher.I don't get what you mean for the second part;you mean my Origin Web Account accessible through the web browser?

    Disable Nvidia GeForce Experience

    been looking but haven't found a relevant option somewhere

  • Anonymous's avatar
    Anonymous
    7 years ago
    Approved

    I get the black screen, spin arrow also.

    Waiting for it does nothing.

    To get out of it, there is also an 'X' in the upper right corner.

    Click on the X to close out window, game comes in.

    ( Almost a blank window in a window )

    PC

    windows 10, latest build

  • Anonymous's avatar
    Anonymous
    7 years ago
    Approved
    guys I'm running out of options here and I'm growing impatient!Is the EA staff listening at all????
  • Anonymous's avatar
    Anonymous
    7 years ago
    Approved
    yes tried em all, and others, (found through EA help )
    flush this, check that, I am back to "you are not online"
    Ding Ding Ding something some times works, I feel solved !
    few days later "you r a $%#&*@ offline.
    this has happened few years ago in another EA game (don't remember game, only remember this nonsense)

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