Bought Battlefield 1 Revolution but won’t let me use Premium Pass

Hey @scrappy1818

Sorry to hear about this.

Can I ask what Platform you're playing on?

Thanks 🙂

- iluminate

I’m using PS4, just reinstalled Battlefield 1, does that affect anything?

Hey @scrappy1818

From the Home Screen, go to Battlefield 1, Add-Ons, and make sure that the Content has been installed correctly.

It may have not installed the additional Content that comes with the Revolution Edition.

Thanks 🙂

- iluminate

Sorry having difficulties finding the “Add On” tab but from what I can see it doesn’t look like it re installed the Revolution DLC. How would I do that manually?

Hey @scrappy1818

From the PS4 Home Screen, you can highlight Battlefield 1, press down with your Thumbstick until your see "Add-Ons".

https://support.playstation.com/s/article/PS4-Trouble-With-Downloadable-Content?language=en_US

Let us know if you still need help.

Thanks 🙂

- iluminate

Okay I found the Add Ons but it doesn’t have any of “My Add Ons” only add Ons that can be bought from the PS Store. I tried re licensing as well and it didn’t seem to work. Just to note it is a disc game, not digital download.

Also tried to deactivate and deactivate as primary and didn’t work either

@scrappy1818

That's odd, if it's a physical disk, you should have access to all the Content.

I would recommend reaching out to Support, to see if they have any other options for you, you can reach them here: https://help.ea.com/en/contact-us/

Let us know if you still need assistance.

Thanks 🙂

- iluminate

How do u do this on Xbox 1