Forum Discussion

Anonymous's avatar
Anonymous
11 years ago
Approved

Bought battlefield 3 premium, not available to download and no code given.

I bought the game, its not in my client and I have no code in my email.

I reloaded origin, checked my spam mail, reloaded game folder in origin, uninstalled and reinstalled origin, really really tried everything.  I have a ticket open for a game advisor but i've been waiting for hours to talk to one.

3 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    If you purchased it already there is no download, besides the DLC, Right click on BF3 in origin and select view game details, Scroll to the bottom and download the DLC Content. @mohawkakon 

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    There is no download period. I have no game OR DLC

  • ragnarok013's avatar
    ragnarok013
    Hero+
    11 years ago

    @mohawkakon wrote:

    There is no download period. I have no game OR DLC


    BF3 premium doesn't show up in your games library, it's an account entitlement that is automatically applied without redeeming a code or installing anything. Also be advised there are two items with similar names in Origin, the "Battlefield 3 Premium Edition" which includes the base game and all DLC expansion packs, and "Battlefield 3 Premium" which is a season pass for all DLC expansion packs without the base game.  If you don't already have BF3 but bought Premium you will not have a game in your "My Games" tab of the Origin client.  If this is what you purchased and you do not already have BF3 please contact EA Customer support:  https://help.ea.com/contact-us and they can fix this for you or you can simply purchase BF3 as well.  If you purchased the BF3 Premium Edition you will see the BF3 Limited Edition in the games section of your origin client to download.