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Killtheradio's avatar
Killtheradio
Seasoned Traveler
11 years ago

Campaing progress reset and other

My campaign progress just got reseted. GG devs. I always knew you can do it! Oh and also joining any server is pain in *. It's like 40 minutes of "Could not connect" messages or other messages on red background.  Same on Chrome, Firefox or even Internet Explorer. Yeah, i said Internet Explorer.

Edit: I just tried to connect to server and guess what! Could not join server ⚽.

5 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    Sorry to hear that you lost your progress. Could you please tell us how far you were in the campaign and are the campaign assignments still shown in your Battlelog profile?

    Clear your browser cache and/or try a different browser. Reinstall your webplugins for battlelog. Get sure that you have disabled all ad and application blocking software in your browser and using the latest version of Adobe Flash.

    Battlefield:Hardline, Origin and the Battlelog webplugins should be in the exception list of your firewall/antivirus software. I recommend to re-install Microsoft .NET framework as well as Direct X. 

    Make sure that you run Origin and Hardline as administrator. Click with the right mouse button in the Origin.exe and choose -> run as administrator.

    If you have more information about the issue for us, please let us know. 

    Cheers

    Basti

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    Hey, this morning my progress reset, i believe i was on chapter 8... I sstill have all my achievements and patches so this makes no sense but i cant access any episodes other than the prologue.

    I was really enjoying the game and it'd be a shame for it to be ruined by something like this

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    There is unfortunately nothing we can do to bring your progress back but we will forward that in our report to the studio. I recommend to repair your game via Origin (My Games -> rightclick on BF:Hardline -> Repair Install) and to disable the cloud storage function. 

    Cheers

    Basti

  • Killtheradio's avatar
    Killtheradio
    Seasoned Traveler
    11 years ago

    Thank you for your reply and time. And sorry for my first post but i was "little bit" pissed.  I was on "Independence Day", right after opening safe.Battlelog shows all my assingments/warrants etc. but expert level seems to be reseted as well. All i can say is that i was playing game, i was right after jumping out of skyscraper, or rather ziplining. I was on the ground and i just turned off game. Next time I launched the game all my progress as well as graphic settings etc. were resetted to default state. When i saw that I have to play prologue and all episodes again, i turned off game, went to origin and used "repair game" option but that didn't helped. All it did is that when I launched game again it showed some kind of info "Save game is corrupted and cannot be loaded. It will be overwritten" or something like this..

     
    EDIT: And all case files are locked too

  • killerwhalsam's avatar
    killerwhalsam
    11 years ago

    Delete the BFH folder in My Docs then try to repair,

    Repair your game,
    1) Go to My Games in Origin
    2) Right-click the game
    3) Select Repair Install

    -----------------------------------------------------------------
    Thank-you
    KillerWhalSam
    Marshall

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