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schmo210's avatar
schmo210
6 years ago
Solved

Can’t play online on any Battlefield game

I can’t play Battlefield 1 or 5 online, even though my EA account is linked and my internet is working perfectly (other devices work and I’m in a PS live party). It says “unable to connect to EA servers”. My friend is playing Battlefield 1 right now, so I know it’s just me. Has anyone else had this issue before? Quite irritating. Please let me know. Thanks! 

battlefield 1
  • snakecn21's avatar
    snakecn21
    5 years ago

    Thanks for your reply.

    This issue was fixed, and its caused by Windows Security Ransomware Protection, thus add Origin.exe, bf1.exe, and bf1Trial.exe to allow an app through the Controlled folder access, then that's it.

10 Replies

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    6 years ago

    @ThatsNotFullAuto  Old data showing, should reflect the latest now on that website. You can see on Origin its down on February 3 on your photo. 

    /Atic 

  • ThatsNotFullAut's avatar
    ThatsNotFullAut
    6 years ago
    @EA_Atic  ha scritto:

    @ThatsNotFullAuto  Old data showing, should reflect the latest now on that website. You can see on Origin its down on February 3 on your photo. 

    /Atic 

    Solved with a fresh install of windows and bf1. 

    I really don't know why one day it works and the following not. 

  • snakecn21's avatar
    snakecn21
    6 years ago

    My connection problem has been going on for several weeks.

    I can log in Origin client and I can start Battlefield 1 client, but my client cant connects with servers, then I only could play as single-player mode.

    BTW, I'm playing on Windows 10 and living in Sydney, Australia.

    I checked the server status from EA Help, and the result was that all servers are unavailable on all platforms, but the update time of the PC and XBOX platforms is November 14th?!!!! Realy?
    If only the date is displayed incorrectly, then my connection problem has lasted for several weeks. I would like to ask what is causing the Battlefiled server to be unavailable for several weeks?

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    5 years ago
    @snakecn21 Are you playing on wifi or cabled connection and do you have any anti virus/firewall that could stopping Battlefield 1?

    You got a link where yous aw that? Servers are up and running for Battlefield 1.

    /Atic
  • snakecn21's avatar
    snakecn21
    5 years ago

    Thanks for your reply.

    This issue was fixed, and its caused by Windows Security Ransomware Protection, thus add Origin.exe, bf1.exe, and bf1Trial.exe to allow an app through the Controlled folder access, then that's it.

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