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ssenseyt's avatar
6 years ago
Solved

cannot connect to servers error

I haven't been online for a week. 

  • My problem was fixed by deleting and reinstalling the game. I made the suggestions here. I also made a file repair. The only solution was to delete and reinstall. Thank you for your help.

8 Replies

  • Hi @ssenseyt Frankly, I did not understand your question well, are you not connected to the Internet on a PC or only to EA games?
  • It states that I am not online only when I open the Battlefield 1 game in Origin. But I'm online. It also comes with a notification that I need to update the menu, but it cannot be updated because it is not online.

  • M7DJI's avatar
    M7DJI
    6 years ago

    Try to open Battlefield 1, from a location other than Origin
    Also, check the onscreen message if you find that your account may have been blocked from accessing Battlefield 1 or updating the password for an ea account

  • My problem continues. I get the same error notifications.

  • M7DJI's avatar
    M7DJI
    6 years ago
    @ssenseyt Frankly, based on the error report shown in the image, I did extensive research in several languages ​​about this error and found complicated things that I don't know are useful to you, but reinstalling Windows again is easier than it is.
    I hope that if you find a solution to this problem in particular, you will inform us of that so that we benefit from the solution and we can help any other member facing the same problem.
  • My problem was fixed by deleting and reinstalling the game. I made the suggestions here. I also made a file repair. The only solution was to delete and reinstall. Thank you for your help.

  • @ssenseyt I think this is a hdd problem. There are quite a lot of bad sectors. I am currently using ssd and I have no problem.

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