But why can't we report in-game any more?
The fact that we have to:
1 - remember or screencap the cheater's ID
2 - not report in-game any more as we have lost that function
3 - click on that link to then click on 'contact us' link to start a report
4 - suck it up and not have any action taken against known cheats with a provable cheating history (ungodly stats)
... all means that people are not reporting cheaters as much. Coupled with the fact that we seemingly cannot discuss it on this forum can only mean one thing. If we are actively asked not to discuss the problem here, have the in-game reporting method taken away from us and the only recourse we have is so convoluted and is not acted upon... then this is being driven by EA and not by the customers. We all paid good money for this game and now we are unable to play it due to cheats.
It is a shame that EA's after-care has been forgotten about in favour of new sales, despite a huge amount of loyal customers, like me.