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JimboCalibra's avatar
JimboCalibra
7 years ago
Solved

Cannot save emblems

Hello! I have a problem with creating emblems for BF1. Everytime i try to save it it says "Couldn't save emblem" even if i put only one basic shape or more it doesn't matter i always get the same er...
battlefield 1
  • EA_Blueberry's avatar
    EA_Blueberry
    7 years ago

    Emblems should save now. If you're having some trouble through the app try re-installing it. For the website try closing down your browser and re-launch or clear the browser's cache.

    Thank you all so much for your patience. If you encounter any issues going forward feel free to reply back to this post. 

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
7 years ago

Emblems should save now. If you're having some trouble through the app try re-installing it. For the website try closing down your browser and re-launch or clear the browser's cache.

Thank you all so much for your patience. If you encounter any issues going forward feel free to reply back to this post. 

Aixall's avatar
Aixall
7 years ago

@EA_BlueberrySeems to work for me. Any word on fixing all the glitched "add emblem" squares, or do we just have to put up with them? They seem to take up space in the 100 emblem limit and can't make new emblems without deleting old ones:

 

Many people will be affected with these 'glitched' emblems since the glitch seems to be caused when attempting to save with any "can't save emblem" issue. But I am happy I can start helping people with BF1 emblems again. 🙂

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    7 years ago

    Hey @Aixall 

    It looks like the emblems do indeed save but on the gallery they might not show up until you hit "edit" again. The team is aware of this happening and looking into it, however that is all the updated info I have at this time. 

  • Ch1efW1ggum's avatar
    Ch1efW1ggum
    7 years ago
    This is maybe is the reason why i can't save emblems with the PS4-soldier. I have 4 “normal“- and 97 “+“-emblems. But I can't delete or edit the “+“-emblems.
  • Arkadesu's avatar
    Arkadesu
    7 years ago
    yeah, this is a sort of "workaround" not a fix. i need to delete one emblem and after that i can add a new one. im on pc
  • Ch1efW1ggum's avatar
    Ch1efW1ggum
    7 years ago

    One more little workaround:

    1. Go to your emblems

    2. Klick on the last of your emblems, the one just before the “+“-emblems start. Now the address should end with “.../emblems/preview/x“, the x is the slot number of the selected emblem

    3. Change the address from x to x+1

    4. Now you can delete the not existing emblem in slot “x+1“

    5. Continue with the other slots

    l hope this is understandable :D

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