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Xuelist's avatar
Xuelist
Seasoned Newcomer
2 days ago
Solved

Can't Access BF4 on EA App after buying from Steam

Hello,

I already owned Battlefield 4 on EA App, but I also purchased it again via Steam recently. When I try to launch it through Steam, I get an "Access Denied" error on the EA App.

I’m logged into the correct EA account, and Steam is properly linked. Could there be a conflict between the old license on EA and the new Steam license?
Can you reset or fix the license priority so I can play it from Steam?

Thanks in advance!

bf 4
  • danisoff's avatar
    danisoff
    2 days ago

    Hello Xuelist​,

    Most likely you're having issues since you have 2 different copies of the game, one on Steam and the other on the EA app. My advice would be to refund the copy on Steam and try entering your product key from the EA app into the "Activate a product key" on Steam, this will make it possible for you to launch the game from Steam. 

3 Replies

  • Alislamor's avatar
    Alislamor
    Seasoned Newcomer
    23 hours ago

    I bet he doesn`t have it in his library. Because I have the same problem and It doesnt showed in my library on EA app but in steam everything is fine. I`ve updated punkbuster (even tho I didnt had any errors with it) and all different solutions but nothing didnt change that

  • danisoff's avatar
    danisoff
    Hero
    2 days ago

    Hello Xuelist​,

    Most likely you're having issues since you have 2 different copies of the game, one on Steam and the other on the EA app. My advice would be to refund the copy on Steam and try entering your product key from the EA app into the "Activate a product key" on Steam, this will make it possible for you to launch the game from Steam. 

  • Alislamor's avatar
    Alislamor
    Seasoned Newcomer
    2 days ago

    Same problem. I tried a lot of solutions from internet and 0 success

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