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Anonymous's avatar
Anonymous
10 years ago
Approved

Can't connect to any server at all

Help, I just bought the game like two weeks ago and I can't connect to any server at all. I was only able to connect twice.  It says connecting but then connection drops. This is really annoying me, I've been trying everyday for a couple of hours and can't do it. I've created an exception on my firewall, my internet is working fine. I'm really pissed off at this, it seems a lot of people are having connectivity issues, if I can't play the game I want my money back.

My onfiguration is:

acer notebook

Windows 10 Home 64 bits

Intel i7 5th gen 5500U 2.4GHz

8gb RAM

Nvidia Geforce 820M with 2gb dedicated VRAM

MacAfee antivirus

battlefield 4

7 Replies

  • TapouTony420's avatar
    TapouTony420
    10 years ago

    Well one problem may be your GPU. An 820M is a very low end card and may be struggling to play the game.  However, if you would like your money back, you can always use Origin's Great Game Guarantee.

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    Hi Tapou thanks for the reply. However I played the game in campaign mode without any issues and when I managed to connect twice it ran ok. I'm not an expert but the GPU affects connection problem?? Shouldn't it cause lag or freeze instead while playing?

  • TapouTony420's avatar
    TapouTony420
    10 years ago

    What is your connection speed like? How many MB Download and Upload do you have? Also, are you wired in with an Ethernet cable or using WiFi?

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    My internet is about 30Mb/s, download speed reaches around 2.5MB, same for upload. I`m using wireless internet. I found out that the problem is my internet here because I managed to connect everytime in another place, so I will take a look at my internet configuration but I have no idea what is causing this. Do you know what port BF4 uses so I can port foward in my router?

  • TapouTony420's avatar
    TapouTony420
    10 years ago
    Then yes the WiFi connection is your problem. You will have to stay closer to the router to help out your connection, or if possible, run an Ethernet cable to the computer you are using. Another thing that will help would be to unplug the router from the wall for about 60 seconds and then turn it back on again. I would do this every few days just to be safe. Do the same to your modem while you do it to the router. When you plug them back in, plug the Modem in first, and let that completely boot up before plugging the Router back in. I do this at my house every couple of days to make sure they are working well. Also, don't waste your time with Port Forwarding, it really doesn't do anything at all.
  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    I plugged into ethernet directly and it didn't work as well. I believe the problem is that I have c comunity internet here. My internet is optical fiber which doen't need a modem and is shared among the whole building, so I believe the problem is the router from the building blocking my connection for some reason, I don't know if this have something to do this with this but we have static IP here.

    I will have to try access the building's router somehow or call the company that installed it.

  • TapouTony420's avatar
    TapouTony420
    10 years ago

    Yea if you are sharing internet between your whole building, this will also cause alot of issues, especially if you are sharing only 30Mbps thru all connections.  Even if you are hardwired in with an Ethernet cable, you will still have an unreliable connection when sharing with many other people.  I would suggest getting your own dedicated line if this is possible for you.  If not, I'm sorry and probably cant help much further.

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