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Anonymous's avatar
Anonymous
11 years ago
Solved

can't connect to ea server on xbox 360

I was playing BF4 with my XBOX 360 and I hopped into a plane and then something kicked me out.  So I tried to start to join a new server and this message showed.  "cannot connect EA server, you can...
battlefield 4
  • Anonymous's avatar
    Anonymous
    11 years ago
    I solved this problem, but not only in your way. I 've done something more.
    I reset my Xbox after clearing the cache data as you told.
    Now I don't have any disconnection! Yay!
Anonymous's avatar
Anonymous
11 years ago

Have you already tried if you are able to connect to online gameplay with other games on your console?

To make sure that no corrupt data causing your issue, you should clear your cache:

  1. From the dashboard, click on My Xbox.
  2. Select System Settings.
  3. Select Storage.
  4. Highlight Hard Drive Device.
  5. Press Y to select Device Options, then Clear System Cache.
  6. Reboot your console.

Please keep us updated.

Basti

CG_Gson's avatar
CG_Gson
10 years ago
@EA_Bastian wrote:

Have you already tried if you are able to connect to online gameplay with other games on your console?

To make sure that no corrupt data causing your issue, you should clear your cache:

  1. From the dashboard, click on My Xbox.
  2. Select System Settings.
  3. Select Storage.
  4. Highlight Hard Drive Device.
  5. Press Y to select Device Options, then Clear System Cache.
  6. Reboot your console.

Please keep us updated.

Basti

I have done all that as you said, but when i tried to start multiplayer its says " you have lost connection to the ea servers"

Please help me!!

  • Anonymous's avatar
    Anonymous
    9 years ago

    Same, I've tried everything they said to do and yet bf4/bf1943 works so it's only bf3 where the issue is. It's now 2016 and those still playing it such as myself are getting seriously annoyed with this bug, plz fix this once and for all with an update as it's not our end where the problem is but with ur end ea...

    • Anonymous's avatar
      Anonymous
      8 years ago
      I thought the EA servers were down. Its been 3 weeks and i still cant play online. Tiger woods 13 is the game. Ive put other games in and cant play them online either. The emptying of the cashe has not helped. So what do i do. What if i change machines spend money and it still don't work. 3 weeks down and im sick and tired. EA sports you say its in the game how about you get me in the game now please. get on the ball and say something. You got my email address if you are shy.
      • Anonymous's avatar
        Anonymous
        8 years ago
        I see this is an old thread. 2016 was the last post before mine. Hopefully somebody could tell me what's happening with this problem that's been an issue for years now. EA YOU ARE UP.

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