Zandra:Welcome to EA Games Customer Service. This is Zandra, how can I help you today?
you:Hi rtechnical question I cant install aftermath
you:I only see information "You need to download and install this expansion.", but i have access toBF premium
Zandra:Oh, I am sorry to know that you are also having issue with Aftermath. But do not worry, let me check on that first and do all the best to help you out.
you:ok
Zandra:But before we proceed, may I know your name first so I can address you properly?
Zandra:
you:Jack
Zandra:Thanks Jack.
Zandra:We have been receiving related reports about Aftermath installation concern. However, as of the moment Jack, we are still working to fix this case.
Zandra:What I can further assist you is to forward your concern to our higher department who will further investigate on this.
you:ok, so at this moment will I have to simply wait for your fix?
Zandra:Rest assured that you will receive updates via email regarding this.
Zandra:Yes, Jack.
you:ok, thank a lot!
you:bue bye
Zandra:My apology that I was unable to help you out completely.