I'm on ps4, downloaded Battlefield 4 for the first time. I cannot get past the User Agreement/ EA's Privacy and Cookie Policy screen.Not responsive to any buttons at all.The loading icon at top right is showing and working. Closing and restarting ps4 does nothing. It appears several others are having this issue on ps4 and pc. Please fix

Hey @Its_Travis_199 Just tried moving around the joysticks again, still no response. I don't own another BF game but even if I did, wouldn't you need to get past the user agreement to link the account. It seems like yoid have to do this with every BF game when first opened.It's the very first thing that pops up and it's asking me to create or link an account and to do that I'd need to tick the box. Pretty bummed hahaI tried to report a bug but the EA BF4 website literally had me chasing my tail for about an hour before I tried here. Not sure what to do nowPretty bummed ahah

@Its_Travis_199 I start the game, press x to start, the user agreement screen pops up, and then it's unresponsive to any of the buttons. You can't open the user agreement or privacy and cookie policy, you can't tick the "read" box, or press o to go back. It's just stuck on this screen. I've changed conteillers, restarted the game and my ps4. See picture attached

I'm having the same issue if you find out how to fix the issue please let me know

I just got bf4 on ps4 and it’s not letting get passed the user agreement. None of the buttons work, I tried restarting my consol or uninstalling and reinstalling the game and still nothing works.

Hey man, I had the same problem, but! I have a fix.I read in one of the replies about going to another Battlefield to get past the User Agreement screen, however, I did it differently.I went to the EA website, created an account on there via the PlayStation login, got it setup. Then I restarted the game and boom, everything was fine and unlocked.I hope this helps anyone and everyone who wants to play Battlefield 4, but doesn't want to buy, download, or borrow a different Battlefield game.

Cant get past User Agreement screen - Battlefield 4 (ps4)

47 Replies

43cc7b6610806675
4 months ago
hi, I had such a problem, just solved it. Since I haven't run bf4 yet, and in general bf on ps 5, I had a problem with the user agreement. So, I went to the EA website from my phone and manually linked my psn account to EA, then re-logged in to the game and everything worked, but the window with the user agreement was skipped
TruthfulPie4518
Newcomer
6 months ago
I had the same problem and what I did was create an ea account, go to settings, security and turn verification on
laf2j6o5d2p1
Seasoned Newcomer
6 months ago
Or maybe it's just all a scam
laf2j6o5d2p1
Seasoned Newcomer
6 months ago
Has anyone found a fix to this?
laf2j6o5d2p1
Seasoned Newcomer
6 months ago
Same problem..has anyone found a fix to this?
6gy4cn5lcbp0
Rising Newcomer
6 months ago
Still same problem
Epophus2020
8 months ago
this worked for me as well, thank you.
Epophus2020
8 months ago
i was able to login to my EA account and accept the terms and conditions. I also linked my EA username to Playstation network which seemed to work. not sure if you already tried that
ElliotLH
Hero+
2 years ago
Hi @1aaada3cc27d2eb2 I've merged your thread with this one as it seems to be about the same issue.

You may be able to resolve this using the suggestions in this thread.
1aaada3cc27d2eb
2 years ago
I downloaded bf4 today and it freezes at user agrement window