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Anonymous's avatar
Anonymous
9 years ago
Solved

Can't play battlefield 1 xbox one (black screen on start up)

Product: Battlefield 1
Platform:Microsoft XBOX One
Summarize your bug I just bought the military green xbox one edition with the battlefield dlc code. I downloaded the game and it fully installed but when I go to start it. It shows me the guy in the beginning then goes to a black screen then crashes back to home. I tried restarting , unplugging cord. I resintalled the game 3 times and still the same. Help!!? Does anyone have this problem? I can't play at all....
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Idk, I just download the game and it won't start
What happens when the bug occurs? Game goes to a black screen then crash or pop up says it's loading too long then usual
Please select your region North America
In what game mode did the bug occur? Single Player Campaign
In what Single Player War Story did the bug occur? Prologue
AMD or Nvidia Model Number Xbox one a battlefield 1 edition
Enter RAM memory size in GB Idk, the memory that's in the xbox one s
‌Don't have any
  • Reset your Xbox to factory settings while keeping your game data and it should start working. You'll have to set some stuff up again on the Xbox but it worked for me and others.

6 Replies

  • Anonymous's avatar
    Anonymous
    9 years ago
    Please ignore the single player, there was no specific answer for my problem
  • Reset your Xbox to factory settings while keeping your game data and it should start working. You'll have to set some stuff up again on the Xbox but it worked for me and others.
  • Anonymous's avatar
    Anonymous
    9 years ago
    Thank you so much!!! This worked for me. I was about to give up on the game.
  • Anonymous's avatar
    Anonymous
    9 years ago

    I have been unable to finish a single mission or play longer than five minutes online. Some times I cannot get off the main menu as the game will freeze and will crash my Xbox. When the game does this the image will stay frozen on screen and the game will then make a buzzing noise and I cannot return to the Xbox dashboard or turn my Xbox off I have to disconnect power to my console. However, I can still hear my friends in private chat even though game audio has stopped.

    Can anyone help or expering the same issue ?

  • Anonymous's avatar
    Anonymous
    9 years ago

    Hi,

    I have the same problem with PC..one week played with no problem, two days ago, black screen...

  • I have this problem but I do not want to reset to factory settings. is there any other way?

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