China Rising DLC code redeemed but didn't download DLC
I redeemed my China Rising DLC code but I accidentally hit the wrong button and canceled the download at the confirmation menu box and now it won't allow me to use the code or download the DLC
Forum Discussion
@blackjack0912 wrote:
I redeemed my China Rising DLC code but I accidentally hit the wrong button and canceled the download at the confirmation menu box and now it won't allow me to use the code or download the DLC
Hello,
The expansion is not yet released. The China Rising expansion pack will be released later this year and you will be able to download it then.
Regards, Libever
yesterday i decided to redeam my china rising expansion pack which i recived with pre order and the code said it was already used, i cant see how this is possible as it was sealed in the case untouched until i openned it.
@kornisbeast wrote:
yesterday i decided to redeam my china rising expansion pack which i recived with pre order and the code said it was already used, i cant see how this is possible as it was sealed in the case untouched until i openned it.
For code redemption errors like you describe you will need to contact a Game Advisor at EA Customer support: https://help.ea.com/contact-us
1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.I recommend that you use the telephone option and the “call me” option so you don't have to stay on hold for a long time (call back feature available to North America only).
