Forum Discussion

HudsonSirHesHix's avatar
HudsonSirHesHix
14 years ago
Solved

Cloud data

Sometimes when I play I get disconnected from ea, a message about cloud data comes up and I cant get online again
battlefield 3
  • Anonymous's avatar
    Anonymous
    14 years ago

    Hi goredon! 

    Here is a small workaround for the “ERROR SYNCHING CLOUD STORAGE DATA -Your latest cloud storage data may not be available” issue. If you have a different error message, please post more details about your issue. 

    1. Go to www.origin.com/download

    Download and install the latest version of Origin (and make sure you have your Origin account ready as well)

    2. You should check the following ports on your router:

    For Battlefield on PC, please enable the following online ports on your connection:
    TCP: 80, 443, 9988, 20000-20100, 22990, 17502, 42127
    UDP    : 3659, 14000-14016, 22990-23006, 25200-25300
    For specific instructions on how to open your ports, please visit http://www.portforward.com/ or contact your router manufacturer.

    3. Open your Origin client, click on “Show Game Details”.

    Then you go to the cloud button on BF3 and uncheck the “enable cloud storage for all games” box. Launch the game, quit it and re-enable the cloud storage box. Make sure to use the local data when the information box popping up.

    If this workaround doesn't solve your problem, please respond to that topic.  

    Cheers
    Basti

HENANIG4NS's avatar
HENANIG4NS
14 years ago

Could you provide us with the exact error message? Might help find out what's going on.

  • Anonymous's avatar
    Anonymous
    14 years ago

    Hi goredon! 

    Here is a small workaround for the “ERROR SYNCHING CLOUD STORAGE DATA -Your latest cloud storage data may not be available” issue. If you have a different error message, please post more details about your issue. 

    1. Go to www.origin.com/download

    Download and install the latest version of Origin (and make sure you have your Origin account ready as well)

    2. You should check the following ports on your router:

    For Battlefield on PC, please enable the following online ports on your connection:
    TCP: 80, 443, 9988, 20000-20100, 22990, 17502, 42127
    UDP    : 3659, 14000-14016, 22990-23006, 25200-25300
    For specific instructions on how to open your ports, please visit http://www.portforward.com/ or contact your router manufacturer.

    3. Open your Origin client, click on “Show Game Details”.

    Then you go to the cloud button on BF3 and uncheck the “enable cloud storage for all games” box. Launch the game, quit it and re-enable the cloud storage box. Make sure to use the local data when the information box popping up.

    If this workaround doesn't solve your problem, please respond to that topic.  

    Cheers
    Basti

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