Forum Discussion

zSloths's avatar
zSloths
7 years ago
Solved

Code already redeemed

Recently bought the game since I just recently got a pc and it says the code has already been redeemed. I have already talked someone from customer support and didn't get the issue resolved and I can...
  • EA_Atic's avatar
    EA_Atic
    7 years ago

    Try this:  @zSloths 

    We've received reports that launching Battlefield 3, 4 and Hardline on PC has encountered some issues related to the Origin client and Battlelog.
    Today, we've released an Origin Beta client update that will resolve this issue.

    To get this update:

    1. Launch and sign in to the Origin client.
    2. Select Application Settings from the Origin menu.
    3. Scroll to the bottom of the Application tab and find the Client update section.
    4. Toggle the switch to On next to Participate in Origin client betas.



    You'll need to restart Origin, which will then download the Origin Beta Update, and can then launch Battlefield Hardline properly.

    Thanks for your patience as we worked to resolve this issue and we'll see you on the battlefield!

zSloths's avatar
zSloths
7 years ago

The game appears on my game library. Also, I can view the game code in the properties and when I go to start the game it takes me to the website. After selecting a server and pressing join, it asks for a code.

EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
7 years ago

Try this:  @zSloths 

We've received reports that launching Battlefield 3, 4 and Hardline on PC has encountered some issues related to the Origin client and Battlelog.
Today, we've released an Origin Beta client update that will resolve this issue.

To get this update:

  1. Launch and sign in to the Origin client.
  2. Select Application Settings from the Origin menu.
  3. Scroll to the bottom of the Application tab and find the Client update section.
  4. Toggle the switch to On next to Participate in Origin client betas.



You'll need to restart Origin, which will then download the Origin Beta Update, and can then launch Battlefield Hardline properly.

Thanks for your patience as we worked to resolve this issue and we'll see you on the battlefield!

About Battlefield Franchise Discussion

Discuss Battlefield games in this community forum.133,803 PostsLatest Activity: 2 hours ago