11 years ago
Connection issues
Hello, I need help with battlefield 4 PC. Everytime when i'm trying to join a server it shows this on the battlelog: " Error You were disconnected from EA Online. Please check your internet connectio...
Yes, and nothing helps. it is like gift from EA\DICE : "its saturday guys, go for a walk and do something helpful" 🙂
@ILUXMAS wrote:Yes, and nothing helps. it is like gift from EA\DICE : "its saturday guys, go for a walk and do something helpful" 🙂
I did request for you to post Ping & UOTrace results. Also note EA only check this forum and EA staff do not work here on the weekend, I believe EA do it in accordnace with Employment Rights Act 1996 which states under normal circumstances no more then 48hrs work is to be done a week (UK).
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Thank-you
Killerwhal812
Marshall
If I or Anyone helped in any way please in return make the time to award then with XP please.
If I solved the problem please press 'Accept as Soloution' next to my post so others know of the soloution.
I DO NOT WORK FOR EA
MY VIEWS ARE MY SOLE OPINION AND NOT EAs
I did what you said killerwhalsam but everything shows ok so no problem there but i just noticed something that got me real confused.
On my comp i hav
Re installed origin 2 times
Deleted cache files and hosts
opened up all ports again
restarted my connection 2 times
and nothing helps, just say i cant connect and should try some min later as soon as i try start origin. ORIGIN IS THE PROBLEM for me
But!!!!!!
On my pad i can connect to commander with no problem but i guess that doesnt use origin
Okay it could be origin or the PC,
Can you ping EA and Origin,
1)Press Win+R, in the box type CMD and hit enter
2)Type into CMD 'ping easo.ea.com'
3)Hit enter and await results.
4)Repeat steps 2-3 but ping 'origin.com'
Then https://itunes.apple.com/gb/app/network-ping-lite/id289967115?mt=8 download this app and ping
'easo.ea.com' and 'origin.com'
-----------------------------------------------------------------
Thank-you
Killerwhal812
Marshall
If I or Anyone helped in any way please in return make the time to award then with XP please.
If I solved the problem please press 'Accept as Soloution' next to my post so others know of the soloution.
I DO NOT WORK FOR EA
MY VIEWS ARE MY SOLE OPINION AND NOT EAs
C:\Users\xxx>ping easo.ea.com
Pinging easo.ea.com [159.153.234.54] with 32 bytes of data:
Reply from 159.153.234.54: bytes=32 time=146ms TTL=114
Reply from 159.153.234.54: bytes=32 time=146ms TTL=114
Reply from 159.153.234.54: bytes=32 time=140ms TTL=114
Reply from 159.153.234.54: bytes=32 time=143ms TTL=114
Ping statistics for 159.153.234.54:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 140ms, Maximum = 146ms, Average = 143ms
C:\Users\xxx>ping origin.com
Pinging origin.com [159.153.106.43] with 32 bytes of data:
Reply from 159.153.106.43: bytes=32 time=128ms TTL=235
Reply from 159.153.106.43: bytes=32 time=133ms TTL=235
Reply from 159.153.106.43: bytes=32 time=130ms TTL=235
Reply from 159.153.106.43: bytes=32 time=131ms TTL=235
Ping statistics for 159.153.106.43:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 128ms, Maximum = 133ms, Average = 130ms
It seems that it is up and running again! and was able to login Origin. For sure it was something wrong in the EA server or Origin end.
I do normally work around 50-60h per week and I do check my mails during weekends. It is not good that EA is not fixing these network issues fast enough. Like this started yesterday night and it took them almost 24h to fix it. Sure they should have some kind of alarms and 24/7 people checking networks?
Thanks!
@killerwhalsam wrote:
@ILUXMAS wrote:Yes, and nothing helps. it is like gift from EA\DICE : "its saturday guys, go for a walk and do something helpful" 🙂
I did request for you to post Ping & UOTrace results. Also note EA only check this forum and EA staff do not work here on the weekend, I believe EA do it in accordnace with Employment Rights Act 1996 which states under normal circumstances no more then 48hrs work is to be done a week (UK).
Here it is once and some time after.
Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
router.asus.com 192.168.1.1 1 0ms 0ms 0% 101 / 101 0ms / 0ms
* Unknown Host * 0.0.0.0 2 0ms
* Unknown Host * 0.0.0.0 3 0ms
midgard.tor.asgard.digitonenet.co81.25.61.33 4 2ms 2ms 0% 100 / 101 2ms / 24ms
* Unknown Host * 62.141.97.77 5 3ms 3ms 0% 101 / 101 2ms / 11ms
mx01.Stockholm.gldn.net 79.104.225.6 6 20ms 100% 0 / 101
* Unknown Host * 0.0.0.0 7 0ms
ae-2.r22.amstnl02.nl.bb.gin.ntt.n129.250.2.112 8 51ms 48ms 0% 101 / 101 44ms / 58ms
ae-5.r23.londen03.uk.bb.gin.ntt.n129.250.5.197 9 50ms 56ms 0% 101 / 101 49ms / 125ms
ae-2.r02.londen03.uk.bb.gin.ntt.n129.250.5.41 10 52ms 53ms 0% 101 / 101 50ms / 78ms
ae-2.r02.londen01.uk.bb.gin.ntt.n129.250.3.1 11 53ms 52ms 1% 99 / 101 51ms / 66ms
* Unknown Host * 212.119.29.18 12 60ms 100% 0 / 101
unknown.prolexic.com 72.52.60.35 13 63ms 63ms 1% 99 / 101 63ms / 69ms
unknown.prolexic.com 72.52.60.164 14 60ms 60ms 0% 100 / 101 59ms / 66ms
unknown.prolexic.com 209.200.168.132 15 153ms 156ms 0% 101 / 101 136ms / 169ms
unknown.prolexic.com 209.200.168.132 16 154ms 156ms 0% 100 / 101 139ms / 168ms
* Unknown Host * 159.153.225.30 17 131ms 131ms 3% 97 / 101 131ms / 142ms
* Unknown Host * 159.153.225.30 18 132ms 131ms 3% 97 / 100 131ms / 134ms
meav5-pub.pt.iad.ea.com 159.153.226.105 19 127ms 127ms 1% 99 / 100 127ms / 129ms
and later
Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
router.asus.com 192.168.1.1 1 0ms 0ms 0% 101 / 101 0ms / 0ms
* Unknown Host * 0.0.0.0 2 0ms
* Unknown Host * 0.0.0.0 3 0ms
midgard.tor.asgard.digitonenet.co81.25.61.33 4 2ms 2ms 0% 101 / 101 1ms / 19ms
* Unknown Host * 62.141.97.77 5 3ms 3ms 0% 101 / 101 2ms / 27ms
mx01.Stockholm.gldn.net 79.104.225.6 6 21ms 100% 0 / 101
* Unknown Host * 0.0.0.0 7 0ms
ae-2.r22.amstnl02.nl.bb.gin.ntt.n129.250.2.112 8 66ms 54ms 0% 101 / 101 44ms / 97ms
ae-5.r23.londen03.uk.bb.gin.ntt.n129.250.5.197 9 51ms 52ms 0% 101 / 101 48ms / 79ms
ae-2.r02.londen03.uk.bb.gin.ntt.n129.250.5.41 10 52ms 51ms 0% 101 / 101 50ms / 53ms
ae-2.r02.londen01.uk.bb.gin.ntt.n129.250.3.1 11 52ms 51ms 0% 101 / 101 51ms / 54ms
* Unknown Host * 212.119.29.14 12 59ms 100% 0 / 100
unknown.prolexic.com 72.52.60.35 13 63ms 62ms 0% 100 / 100 62ms / 64ms
* Unknown Host * 0.0.0.0 14 0ms
unknown.prolexic.com 209.200.168.132 15 133ms 132ms 0% 100 / 100 132ms / 134ms
unknown.prolexic.com 209.200.168.132 16 132ms 132ms 0% 100 / 100 132ms / 137ms
* Unknown Host * 159.153.93.2 17 131ms 100% 0 / 100
meav5-pub.pt.iad.ea.com 159.153.226.105 18 127ms 127ms 0% 100 / 100 127ms / 136ms
I tryed a lot of solutions but nothing. And now when i trying to connect to any server battlelog says "An error was reported from EA Online"