11 years ago
Connection issues
Hello, I need help with battlefield 4 PC. Everytime when i'm trying to join a server it shows this on the battlelog: " Error You were disconnected from EA Online. Please check your internet connectio...
I did what you said killerwhalsam but everything shows ok so no problem there but i just noticed something that got me real confused.
On my comp i hav
Re installed origin 2 times
Deleted cache files and hosts
opened up all ports again
restarted my connection 2 times
and nothing helps, just say i cant connect and should try some min later as soon as i try start origin. ORIGIN IS THE PROBLEM for me
But!!!!!!
On my pad i can connect to commander with no problem but i guess that doesnt use origin
Okay it could be origin or the PC,
Can you ping EA and Origin,
1)Press Win+R, in the box type CMD and hit enter
2)Type into CMD 'ping easo.ea.com'
3)Hit enter and await results.
4)Repeat steps 2-3 but ping 'origin.com'
Then https://itunes.apple.com/gb/app/network-ping-lite/id289967115?mt=8 download this app and ping
'easo.ea.com' and 'origin.com'
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Thank-you
Killerwhal812
Marshall
If I or Anyone helped in any way please in return make the time to award then with XP please.
If I solved the problem please press 'Accept as Soloution' next to my post so others know of the soloution.
I DO NOT WORK FOR EA
MY VIEWS ARE MY SOLE OPINION AND NOT EAs
C:\Users\xxx>ping easo.ea.com
Pinging easo.ea.com [159.153.234.54] with 32 bytes of data:
Reply from 159.153.234.54: bytes=32 time=146ms TTL=114
Reply from 159.153.234.54: bytes=32 time=146ms TTL=114
Reply from 159.153.234.54: bytes=32 time=140ms TTL=114
Reply from 159.153.234.54: bytes=32 time=143ms TTL=114
Ping statistics for 159.153.234.54:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 140ms, Maximum = 146ms, Average = 143ms
C:\Users\xxx>ping origin.com
Pinging origin.com [159.153.106.43] with 32 bytes of data:
Reply from 159.153.106.43: bytes=32 time=128ms TTL=235
Reply from 159.153.106.43: bytes=32 time=133ms TTL=235
Reply from 159.153.106.43: bytes=32 time=130ms TTL=235
Reply from 159.153.106.43: bytes=32 time=131ms TTL=235
Ping statistics for 159.153.106.43:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 128ms, Maximum = 133ms, Average = 130ms
It seems that it is up and running again! and was able to login Origin. For sure it was something wrong in the EA server or Origin end.
I do normally work around 50-60h per week and I do check my mails during weekends. It is not good that EA is not fixing these network issues fast enough. Like this started yesterday night and it took them almost 24h to fix it. Sure they should have some kind of alarms and 24/7 people checking networks?
Thanks!
My comp on cabel (NO wifi)
easo.ea.com has 0% packet loss and average 124ms
origin.com has 0% packet loss and average 121ms
On my pad
easo.ea.com has 0% packet loss and average 170ms
origin.com has 0% packet loss and average 178ms