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Sexual_Tentacle's avatar
8 years ago
Solved

Connection lag spikes / high or variable latency

Hi,

During the Battlefield 1 Beta i used to enjoy very good online gaming.

Some weeks after official launch ive started to get these lag spikes, very often the high latency and latency variation indicators would pop up followed byt the high ping one.

I used to be on wi-fi but then i connected the computer directly into the router using a cable and the problems were less severe.

However I stopped playing for several months because it was getting really annoying.

Two weeks ago I started playing again and the problems were still there.

High latency and latency variation would pop up, then suddenly my ping of around 30-60 would go to 110-130 and more then settle back to 30-60 and go over that process all over again.

However sometimes the ping goes through the roof in the 300 and even 500 or more only to go back down to the normal 30-60.

Ive resetted the router and modem

Called my ISP tech support (everything is fine on their end)

Ran Speedtest a couple of times and everything is good.

Another computer is on the router connected as wi-fi and working fine. (I did not test BF1 on it)

I do not stream or use any other third party programs when gaming.

I play on 64 player servers close to me (Montreal, Canada)

Windows 10 x64

i7 7000k

16gb ram

GTX 1080

Game installed on SSD

Connection speed 30 Mbit/s

I could use some help because Im having a hard time figuring out what could be the problem.

In attached files the results of the UOTrace program, a screenshot on the problem and DxDiag.

Any help would be much appreciated!

  • @Sexual_Tentacle When you reset the modem and router did you do your steps this way ? And if not please try this....

    1- turn off PC


    2- Unplug power from modem and router if you have both

    3- Leave it unplugged 10 min no less

    4- If you have both modem and router then ... After 10 min plug modem back in let it fully boot up. Then plug in router and let it fully boot up.

    5- Then turn on PC and see if it helps your ping at all.

    Regular internet usage causes your computer to automatically cache IP addresses and other domain name system results. Clearing (or "flushing") this cache will refresh the data, getting rid of outdated data that may be causing connection issues.

    Note: These steps should be completed using an admin account. You will be typing prompts into the CMD console, so it is very important that you enter the commands exactly as shown.
    Also, the following steps are specifically for PC players.

    Windows 10

    1. Press the Windows Key and X.
    2. Click Command Prompt (Admin).
    3. When the command prompt opens, type ipconfig/flushdns and press enter.

    If it works, you’ll see this message: Windows IP configuration successfully flushed the DNS Resolver Cache.

    Windows 8

    Navigate to the desktop.
    Hold down the Windows key and press R. (This will open the Run dialogue.)
    Type cmd and press Enter. (This will open a command prompt.)
    Type ipconfig /flushdns and press Enter.
    Type ipconfig /registerdns and press Enter
    Type ipconfig /release and press Enter.
    Type ipconfig /renew and press Enter.
    Type netsh winsock reset and press Enter.
    Reboot the computer.

    Windows 7
    Hold down the Windows key and press R. (This will open the Run dialogue.)
    Type cmd and press Enter. (This will open a command prompt.)
    Type ipconfig /flushdns and press Enter.
    Type ipconfig /registerdns and press Enter.
    Type ipconfig /release and press Enter.
    Type ipconfig /renew and press Enter.
    Type netsh winsock reset and press Enter.
    Reboot the computer.


    Setting an alternate DNS:
    While a DNS refresh might solve your connection problems, the DNS itself could potentially not be working as intended, and connection issues will continue no matter how many times you flush your DNS cache.

    You can check if you DNS is failing by trying to switch to a public DNS like Google DNS by following the steps on how to use Google Public DNS straight from developers.google.com.
    https://developers.google.com/speed/public-dns/docs/using

    Google DNS might actually be slower than your normal DNS, but is useful to test and see if your connection problems are coming from your local DNS.
    If you continue to have connection problems, more connectivity troubleshooting steps can be found here.
    http://help.ea.com/en/article/how-to-troubleshoot-connectivity-issues/

    Source: http://help.ea.com/en/article/how-to-flush-dns-cache-for-windows/

    Other things to try replace your cat cable as maybe its going bad.

      

4 Replies

  • @Sexual_Tentacle When you reset the modem and router did you do your steps this way ? And if not please try this....

    1- turn off PC


    2- Unplug power from modem and router if you have both

    3- Leave it unplugged 10 min no less

    4- If you have both modem and router then ... After 10 min plug modem back in let it fully boot up. Then plug in router and let it fully boot up.

    5- Then turn on PC and see if it helps your ping at all.

    Regular internet usage causes your computer to automatically cache IP addresses and other domain name system results. Clearing (or "flushing") this cache will refresh the data, getting rid of outdated data that may be causing connection issues.

    Note: These steps should be completed using an admin account. You will be typing prompts into the CMD console, so it is very important that you enter the commands exactly as shown.
    Also, the following steps are specifically for PC players.

    Windows 10

    1. Press the Windows Key and X.
    2. Click Command Prompt (Admin).
    3. When the command prompt opens, type ipconfig/flushdns and press enter.

    If it works, you’ll see this message: Windows IP configuration successfully flushed the DNS Resolver Cache.

    Windows 8

    Navigate to the desktop.
    Hold down the Windows key and press R. (This will open the Run dialogue.)
    Type cmd and press Enter. (This will open a command prompt.)
    Type ipconfig /flushdns and press Enter.
    Type ipconfig /registerdns and press Enter
    Type ipconfig /release and press Enter.
    Type ipconfig /renew and press Enter.
    Type netsh winsock reset and press Enter.
    Reboot the computer.

    Windows 7
    Hold down the Windows key and press R. (This will open the Run dialogue.)
    Type cmd and press Enter. (This will open a command prompt.)
    Type ipconfig /flushdns and press Enter.
    Type ipconfig /registerdns and press Enter.
    Type ipconfig /release and press Enter.
    Type ipconfig /renew and press Enter.
    Type netsh winsock reset and press Enter.
    Reboot the computer.


    Setting an alternate DNS:
    While a DNS refresh might solve your connection problems, the DNS itself could potentially not be working as intended, and connection issues will continue no matter how many times you flush your DNS cache.

    You can check if you DNS is failing by trying to switch to a public DNS like Google DNS by following the steps on how to use Google Public DNS straight from developers.google.com.
    https://developers.google.com/speed/public-dns/docs/using

    Google DNS might actually be slower than your normal DNS, but is useful to test and see if your connection problems are coming from your local DNS.
    If you continue to have connection problems, more connectivity troubleshooting steps can be found here.
    http://help.ea.com/en/article/how-to-troubleshoot-connectivity-issues/

    Source: http://help.ea.com/en/article/how-to-flush-dns-cache-for-windows/

    Other things to try replace your cat cable as maybe its going bad.

      

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