Forum Discussion
New GeForce Drivers released, go download them. May solve our issue.
I've had the DirectX error "GetDeviceRemovedReason" crash since the release of Retail(Not in Beta). So far I haven't received the patch in messing around for about an hour. Might give it a try and see if it works for you.
What I did☹️Might not be neccessary to do everything for you other than installing the new drivers)
1) Download the new drivers(331.82) then restart
while in Safe Mode(F8)
2) uninstall drivers using DDU
3) restart
4) back into Safe Mode and installed 331.82
5) Restart into normal mode
6) Delete all files inside the "Origin Games/Battlefield 4/_Installer/directx/redist" folder
7) Repair the game by right clicking on game while in origin(Let it finish repairing.
8) going into the "Origin Games/Battlefield 4/_Installer/directx/redist" folder and installing the "DXSETUP".
9) Restart then playing the game.
Like I said you... you may not have to do all these steps, but this is what worked for me after downloading the new drivers(331.82). I also have a file in the battlefield 4 game folder that caps my in-game FPS at 60(gives me 60 all the time). So far no issues when I would crash every 5-10 minutes before with the "GetDeviceRemovedReason" DirectX error.
Good luck. I will update if I have the crash again.
*update* got the crash again after 3 hours of play time☹️
- doodaz12 years agoNew Novice
this just started happening for me today and has been doing it pretty constantly. it happens when the game loads at the deploy screen it just freezes and hangs and freezes and eventually i get the directx error and have to kill the game from the task manager.
i dont know why this would just start happening all of a suddent and not before. does this mean i might have anything wrong with my system or graphics cards? i am running 780 in sli
- ApprovedAnonymous12 years agoYou are over accelerating your system. I am willing to bet you have had the same problem with crysis 3. Fire up your PC go into the bios and enable virtualization. This works for Intel and Amd. You will notice your system is alot faster and boots up in half the time. Before you say anything stupid just try it. The game works just fine for me. I had no problems on the PC that I built. But when I went to play on my new laptop this crap started. After reading all this it hit me like a ton of bricks. So I went into the bios on my hp laptop and virtualization was turned off. So i turned it on. Now the game runs great on my laptop. so just try it.
- doodaz12 years agoNew Novice
how is virtualization related to this? i am not saying it didnt help you but i just want to know...if you do know 🙂