Forum Discussion

Gramatick's avatar
Gramatick
Seasoned Novice
12 years ago

DirectX function GetDeviceRemovedReason failed with dxgi_error_device_hung

[Removed offensive comment - Admin.] You didn´t fix it in BF3!, even tough there were thousands who had the same issue... And making a new bf with the same **bleep**! How dare you ! really, how dare ...
battlefield 4
kleinerbarbar8's avatar
kleinerbarbar8
12 years ago

I have the same failure with Directx (WIN7 64Bit)

My old config worked fine I5-750 8GB RAM and a Radeon5870

I upgraded my system to a i5-4670 16GB RAM and a R9-280X and now playing BF4 is no longer possible duie to this Error apearing at random times.

.
I EA/ DICE working on a fix to this problem?

Are they even aware of it ....do they care?


.

Please fix this MAjor issue...soon.

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    I'm more than confident that this is an issue that only a patch will resolve and that there is nothing we can do on our end. I don't have another game that crashes like BF4 does. Played Assassins Creed IV today for 5 hours without issue in maximum settings so I know my system is not the problem.

    • Snigelfjong's avatar
      Snigelfjong
      12 years ago

      I think I found a possible solution for the problem. Did this two days ago and haven't had any problem since.

      1. Go to X:\Program Files (x86)\Origin Games\Battlefield 4\__Installer\directx\redist
      2. Change the folder "redist" to for example "old_redist"

      Hope it helps!

      Take care,


      Robin

    • doodaz's avatar
      doodaz
      New Novice
      12 years ago

      This has been a very strange problem for me. It only started happening yesterday and only after I got some weird pc freeze. I dont know if it's related but it happened and then i start getting the directx error happening to BF4.

      I tried bf3 and it worked fine. I then decided to try unigine heaven and within 5 secs it also more or less freezes like BF4 but without the directx error. I removed BF4, did a clean install of drivers to the latest and nothing was working, still heaven was freezing.

      During one of my reboots I did change bios to default settings and rebooted back to window and tested heaven which worked and so did BF4 later on. I am not sure how heaven is related to BF4. But when I got freezes on heaven then that lead me to belive it's not only a BF4 problem. If it's not then I dont know how heaven is related to BF4. My only thought now is that one of my graphics cards is bad even though I wouldnt like to think so as I got them both like a month ago (2 x GTX 780 LIGHTNING)

      Look at this: https://forums.geforce.com/default/topic/628679/pc-games/bf4-crashing-issue/post/4021211/#4021211

      I am not to sure what else to try but when I get home tonight I will try to play BF4 for some time and if it happens again I will try each card individually to see what is going on.

Recent Discussions